Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

AI Architect

Company: Guidehouse

Location: Remote

Posted Nov 26, 2025

The job posting is for a Data Engineering and Architecture Consulting role focused on leading the design and implementation of scalable AI architectures. The position requires extensive experience in AI, machine learning, and data analytics, with a preference for experience in financial services or regulated industries. The role involves collaborating with cross-functional teams, providing technical leadership, and ensuring AI solutions comply with responsible AI standards.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 26, 2025

Canva seeks a Regional Data Lead for LATAM to build data strategies, collaborate with global teams, and drive growth. The role offers flexibility, equity, and a supportive work environment.

Technical Architect

Company: NECSWS

Location: Remote

Posted Nov 26, 2025

The job description highlights opportunities to work on mission-critical solutions and collaborate with teams, while emphasizing the company's commitment to employee benefits and making a societal impact through technology. The role offers professional growth, competitive compensation, and a supportive work environment.

AWS Software Developer

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

The job description outlines the responsibilities and required skills for a software developer position. The role involves end-to-end technical delivery of cloud-based enterprise background screening software, working in a team environment, participating in product development sessions, and meeting quality and deadline metrics. The position requires 5+ years of C# .NET application development experience, experience with relational databases, web application development, and strong communication skills.

Manager - DevOps Engineering

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 26, 2025

The job description outlines a role focused on building data foundations and strategies for LATAM, collaborating with cross-functional teams, and driving growth. It highlights benefits like equity, health benefits, and flexible leave, emphasizing a supportive and innovative work environment.

LMS Administrator

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.

SW Engineer - Instant Pay

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and payments. Partnering with Visa, they help firms innovate and scale securely. The job role involves developing microservices and using AWS, with a focus on scalability and security.

Billing Specialist

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.

Credit and Collections Representative

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

Blackbaud is a leading provider of software and services for the philanthropic community. They are seeking a Customer Finance Representative to partner with customers and internal groups to resolve account issues and build relationships. The role requires attention to detail, communication skills, and experience with word processing and Excel. Blackbaud supports a flexible remote or hybrid work culture and is committed to equal opportunity employment.

Engineering Manager - Credit Cycle

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help customers innovate and build the next generation of banking and payment solutions. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Customer Success Manager

Company: ReflexAI

Location: Remote

Posted Nov 26, 2025

ReflexAI is seeking a Customer Success Manager to work with mission-driven organizations and ensure their frontline teams are effectively trained and empowered using the company's machine learning and natural language processing tools. The role involves managing customer relationships, collaborating with cross-functional teams, and contributing to refining customer success processes.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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