Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Performance Marketing Manager

Company: Jane App

Location: Canada

Posted Nov 22, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.

Enterprise Account Director - Department of Defense (DoD)

Company: Yubico

Location: USA

Posted Nov 22, 2025

Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.

Sr. Manager - Product Growth, Strategy & Operations

Company: ExtraHop

Location: Remote

Posted Nov 22, 2025

The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.

Machine Learning Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.

Technical Support Engineer III

Company: Mapbox

Location: UK

Posted Nov 22, 2025

Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.

Head of Events

Company: Black & White Zebra

Location: Canada

Posted Nov 22, 2025

BWZ is hiring a Head of Events to build a world-class events business from scratch. The role involves defining the event strategy, executing marquee events, and scaling the events division. Events will span in-person, virtual, and hybrid formats, and must be deeply integrated with BWZ's publications to drive audience growth, editorial output, and commercial performance.

Senior Staff Machine Learning Engineer - AI Safety and Guardrail

Company: Airbnb

Location: USA

Posted Nov 22, 2025

This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.

Account Manager - Medical Billing - Urgent Care

Company: Phoenix Healthcare Services

Location: USA

Posted Nov 22, 2025

Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.

Staff Software Engineer - ML Feature Platform

Company: Reddit

Location: Remote

Posted Nov 22, 2025

The Machine Learning Platform team at Reddit is seeking a Staff Software Engineer to work on their ML Feature Platform. The role involves architecting, implementing, and maintaining foundational ML infrastructure used for computing, storing, and retrieving features that power various Reddit features. The ideal candidate should have 8+ years of experience in production software development, experience with large-scale ML systems, and knowledge of distributed systems and big data.

Engineering Manager

Company: Makersite GmbH

Location: Germany

Posted Nov 22, 2025

Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking an Engineering Manager to lead a team of 5-8 engineers, focusing on backend development, professional growth, and hiring. The role offers competitive salary, remote flexibility, learning budget, and purpose-driven work.

Desktop Sync Software Engineer

Company: Dropbox

Location: Canada

Posted Nov 22, 2025

The role involves working on Dropbox's Core Sync team, which owns the Sync Engine that moves files to the cloud and back to devices reliably. The team is investing in Nucleus, written in Rust, to improve Dropbox's sync capabilities. The mission is to keep content seamlessly in sync and build new sync features quickly and confidently. The role requires designing and building software for millions of users, partnering with product managers, developing roadmaps, improving the team and company culture, and supporting fellow engineers.

Head of Events

Company: Black & White Zebra

Location: USA

Posted Nov 22, 2025

BWZ seeks a founding Head of Events to scale their new events division, leveraging media resources and cross-functional support. The role offers significant impact and growth potential within a profitable media company.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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