Diverse Workforce Jobs in USA
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Deal Desk Manager
Company: Eventbrite, Inc.
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> THE CHALLENGE <strong> <p> <p> At Eventbrite we are bringing innovative products and a fresh approach to an industry with entrenched interests and diverse competition We believe that innovative technology and a customercentric mindset are key elements to building a successful business and creating worldclass customer experiences It is critical to the company strategy that the sales organization attracts and retains highquality creators through diversifying capital deal terms remaining competitive and enabling creative ways to address creator needs <p> <p> <p> <p> <strong> THE TEAM <strong> <p> <p> Partnering daily with sales leadership this role sits in the Business Operations team We are focused on driving global optimization innovation and growth through analytical insights and operational rigor both at the strategic and tactical levels We set KPIs to measure what matters analyze whats happening to find ways to improve and drive global execution through process definition and operating rhythm management <p> <p> <p> <p> <strong> THE ROLE <strong> <p> <p> The Deal Desk Program Manager ensures that sales deals balance revenue growth with profitability They will partner with Sales Finance Legal and GotoMarket Business Systems teams to structure deals approve discounts and working capital offerings and enforce SOX and internal policy compliance To be successful in this role they will need to be disciplined proactive and curious someone who loves challenges and succeeds at juggling multiple assignments in a fastpaced environment As a program manager the ideal candidate is experienced in helping with deals on the frontlines but also passionate about continuous improvement and finding opportunities to evolve strategies processes and systems <p> <p> <p> <p> YOU WILL <p> <ul> <li> <p> Develop creative structures and coordinate approvals for complex deals <p> <li> <li> <p> Collaborate with Sales and Finance to develop pricing strategies and discounting guidelines <p> <li> <li> <p> Review and approve sales proposals ensuring accuracy completeness and alignment with company policies <p> <li> <li> <p> Conduct deal reviews to assess risk identify opportunities and provide recommendations for deal structure and pricing <p> <li> <li> <p> Serve as the primary point of contact for sales teams regarding dealrelated discount and working capital questions and escalations <p> <li> <li> <p> Develop and manage reports to analyze deal performance and provide insights to drive improvements in pricing terms and negotiation strategies <p> <li> <li> <p> Develop and maintain deal management tools templates and processes to streamline operations and improve efficiency <p> <li> <li> <p> Serve as a thought leader within the sales organization bringing industry best practices to the conversation and acting as a force multiplier to advance our results globally <p> <li> <li> <p> Working capital program discounting deal analyzer bonuses upfronts <p> <li> <li> <p> Understand strategy around pricing packaging discounting capital offerings terms etc <p> <li> <ul> <p> <p> <p> THE SKILLSET <p> <ul> <li> <p> 5+ years demonstrated ability in deal desk sales operations revenue operations pricing strategy sales financial analysis sales leadership or relevant experience <p> <li> <li> <p> Handson experience with sales deal structures contract negotiations approval processes pricing strategy compliance management <p> <li> <li> <p> Ability to build trusted relationships and influence peers and leadership <p> <li> <li> <p> Adaptable to changing needs and situations in a fastpaced environment <p> <li> <li> <p> Highly motivated resultsoriented selfdirected and collaborative <p> <li> <li> <p> Required Skills Salesforce Excel Conga or equivalent software <p> <li> <li> <p> Able to navigate ambiguity adjusting program direction to meet business needs <p> <li> <li> <p> Effective clear and concise verbal and written communication to both technical and nontechnical audiences including executives <p> <li> <li> <p> Creative problemsolving <p> <li> <li> <p> Extremely detailoriented <p> <li> <li> <p> Analytical skills <p> <li> <li> <p> Ability to operate effectively in a fastpaced environment with competing priorities <p> <li> <ul><p>
Sr. Analyst, Credit Risk
Company: Opploans
Location: USA
Posted Apr 27, 2024
<p><p> <p>OppFi is a techenabled missiondriven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans Through bestinclass customer service transparency responsible lending and financial inclusion we support consumers who are turned away by mainstream options to build better financial health<p> <p>We are a team of caring innovative and inclusive individuals who thrive in being immersed in diverse talents expertise perspectives and backgrounds Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is Our business principles guide us and create an open and collaborative culture where we improve 1 every day and the best ideas always win We welcome individuals who want to make an impact in the financial system by facilitating credit access expanding financial inclusion promoting financial health and delivering exceptional customer service<p> <p>A few other fun facts about us OppFi is one of the top consumerrated financial platforms online maintaining a 4550star rating on Trustpilot We are a 2023 Crains Fast 50™ company and were named on Built Ins 2024 Best Places to Work in Chicago<p> <p><strong>What youll get to do <strong><p> <ul style=> <li style=>Monitor customer portfolio and ensure adherence to the credit policy and procedures<li> <li style=>Design and implement comprehensive analysis to evaluate portfolio risk as part of the credit review process including impact analysis from strategy changes<li> <li style=>Leverage machine learning risk models and advanced analytics techniques to design longterm solution including enhancements of existing strategies and building new rules <li> <li style=>Work with crossfunctional team to identify credit risk improvement opportunities and build strategy to deliver incremental business value <li> <li style=>Actively seek out opportunities to innovate by using nontraditional data and advanced analytic methodologies<li> <li style=>Build report to track funnel conversion and identify insights from performance metric summarize and present findings and recommendations to senior leadership<li> <li style=>Conduct AB testing when implementing new risk strategies or rolling out new product features<li> <li style=>Work in close collaboration with other data scientists and analysts in the team in model development phase and plan to implement relevant business strategies<li> <ul> <p><strong>What youll bring to the team<strong><p> <ul style=> <li style=>BABS degree with specialization in business finance economics statistics computer science<li> <li style=>Strong analytical and data science skills including knowledge of Statistical concepts like Hypothesis testing Confidence Interval etc and Machine Learning techniques such as XGBoost Random Forest Linear Regression<li> <li style=>Hands on experience with data analyticsprogramming tools such as SQL RPython is required<li> <li style=>Strong problem solving skills with demonstrated intellectual rigor as well as strong interpersonal and communication skill<li> <li style=>Aptitude and interest in learning about business processes and applying data science techniques and analysis in improving key metrics<li> <li style=>Experience Interpreting analysis test and model results and make informed recommendations across all levels of the business<li> <li style=>Experience in banking consumer lending industry preferred<li> <li style=>Experience in risk analytics model development strategy and framework scorecard development documentation validation governance implementation and automation etc will be a strong advantage<li> <li style=>Understanding of credit bureaus and nontraditional data providers will be a plus<li> <ul> <p><strong>Reports to <strong>Manager Credit<p> <p><strong>Job Level <strong>Associate<p> <p>The minimum salary for this role is <strong>$82000<strong> The total compensation package includes eligibility for performancebased bonuses as well as a 1time equity grant based on level<p> <p>The actual offer reflecting the total compensation package and benefits will be at the companys sole discretion and determined by a myriad of factors including but not limited to years of experience depth of experience and other relevant business considerations<p> <p><strong>EEOC Statement<strong> <p> <p>OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local state or federal law or regulations Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes procedures and interactions We aim to help our employees thrive where they work and beyond Check out our Culture page <a href=22httpswwwopploanscomcareersculturedei22 rel=nofollow>here<a><p> <p>OppFi is committed to the full inclusion of all qualified individuals As part of this commitment OppFi will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please contact our People team at <a href=22mailtorecruitingopploanscom22 rel=nofollow>recruitingoppficom<a> <p> <p><em>Pursuant to the requirements of the California Consumer Privacy Act OppFi is providing the OppFi California Employee Privacy Policy which details the categories of personal information collected and your rights under the policy If you are a California resident please review the policy here <em><a href=22httpswwwoppficomcareers22 rel=nofollow><em>httpswwwoppficomcareers<em><a><p> <p><p><img src=httpsremotivecomjobtrack1908879blankgifsource=publicapi alt=>
People Operations Lead
Company: Cresta
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Interested in defining how AI shapes the future of work Cresta is on a mission to make every knowledge worker 100x as effective 10x faster and 10x better Cresta is focused on using AI to help the workforce not replace them Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with realtime coaching during customer conversations <p> <p> <p> <p> Were growing fast Spun out of the Stanford AI lab and chaired by GoogleX founder Sebastian Thrun Cresta launched in 2020 Since then weve grown revenue and our team by 300 Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors and advisors including Andreessen Horowitz Greylock Partners and former ATampT CEO John Donovan Our valued customers include brands like Intuit Porsche Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider Forbes and Gartner to name a few We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cuttingedge AI to solve realworld business problems <p> <p> <p> <p> Cresta is hiring a People Operations Lead who will work closely with our small but mighty People team and will be at the forefront of the employee experience Were growing today we have 200 and counting global Crestans primarily located across the US Canada and Europe and its time we reimagined our core foundation while delivering awesome outcomes for all Crestans <p> <p> <p> <p> We are a remotefriendly organization and this role can be located anywhere in the United States and will need to flex to multiple time zones We have offices located in Palo Alto San Francisco New York City Toronto and Berlin <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Proactively partner with employees and managers on inquiries <p> <li> <li> <p> Develop internal communication resources to introduce more selfservice options for routine inquiries <p> <li> <li> <p> Evaluate key employee lifecycle moments identify gaps and shape the processes and standard service level agreements for the future <p> <li> <li> <p> Deploy a service delivery solution and workflow management tool that will be the frontoffice for employee and manager requests while ensuring timely delivery from the team <p> <li> <li> <p> Execute employee life cycle events benefits leave administration and mobility across multiple HR systems and our global footprint <p> <li> <li> <p> Drive new technology implementations including design testing implementation and monitoring <p> <li> <li> <p> Support ad hoc data insight and reporting requests while also helping to build ongoing metrics tracking <p> <li> <li> <p> Facilitate new hire onboarding while also continuing to evolve the current process to create a productive welcoming and engaging experience for all new hires <p> <li> <li> <p> Research and contribute to future policy and handbook development and revisions <p> <li> <li> <p> Monitor compliance and emerging employment law trends share updates and develop plans for addressing current and future requirements for US employees with the opportunity to contribute to Canada and Germany sites <p> <li> <li> <p> Provide program management support for the People Teams roadmap <p> <li> <li> <p> Partner with key stakeholders across Talent Acquisition Accounting Payroll Information Technology Legal and Compliance on shared initiatives <p> <li> <li> <p> Partner with the team and Crestas Chief of Staff on employee engagement team building and culture events <p> <li> <li> <p> May support employee relations performance management and manager coaching <p> <li> <li> <p> Drive additional projects and pivot as needed based on business and People Team priorities <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 7+ years experience in People Operations Employee LifeCycle Management HR Generalist or related roles <p> <li> <li> <p> Bachelors degree and or equivalent years of experience <p> <li> <li> <p> Experience managing and implementing workflow management tools tracking and measures <p> <li> <li> <p> Experience managing HR Systems administration improvements and implementations <p> <li> <li> <p> Experience executing while also shaping new processes and programs <p> <li> <li> <p> Passionate about working with employees and managers on all aspects of the employee experience <p> <li> <li> <p> Ability to work independently and collaboratively with teams across Cresta <p> <li> <li> <p> Thrive in rapidpaced dynamic and remote first environments <p> <li> <li> <p> Knowledgeable about US employment laws benefits and compliance <p> <li> <li> <p> Exposure to a global workforce including Canada and EMEA is a bonus <p> <li> <ul> <p> <p> <p> <p> <p> Compensation for this position includes a base salary equity and a variety of benefits The US base salary range for this role is $120000 $150000 Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable We are actively hiring for this role in Canada and offer competitive local pay and benefits Your recruiter can provide further details <p> <p> <p> <p> If you want to make an impact with an amazing product want to improve your tech skills by working with other exceptional engineers and like to be part of an amazing international team then you should join us We pay an attractive salary and with the Cresta stock options you can benefit from the companys growth <p><p>
Recruiting Lead
Company: Haus
Location: USA
Posted Apr 27, 2024
<div><b style=fontsize 24px>About Haus<b><div><div>Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing and PII is restricted Haus uses frontier causal inference based econometric models to run experiments and help brands understand how the actions they take in marketing pricing and promotions impact the bottom line Our team is comprised of former product managers economists and engineers from Google Netflix Amazon and Meta who saw how costly it is to support highquality decision science tooling and incrementality testing Our mission is to make this technology available to all businesses where all the heavy lifting of experiment design data cleaning and analysisinsights are taken care of for you Haus is working with well known brands like FanDuel Sonos and Hims amp Hers and has seen more than 30x ROI by running experiments and helping brands make more profitable decisions We are backed by top VCs like Insight Partners Baseline Ventures and Haystack<div><div><br><div><div><b style=fontsize 24px>What Youll Do<b><div><div>As the first Recruiter at Haus youll play a vital role in our hypergrowth journey partnering with hiring managers to attract and hire top talent Your expertise in startup environments will be critical as you autonomously build and implement scalable recruiting processes contributing to our ambitious goal of doubling in size this year Join us in shaping the future of recruiting at Haus and making a tangible impact on our success<div><br><br><div class=h3>Responsibilities<div><li style=><b>Sourcing<b> Align with hiring managers on target candidate profiles develop compelling job descriptions and source top talent<li><li style=><b>Screening<b> Review applications and conduct initial screening interviews to select qualified candidates for further consideration<li><li style=><b>Coordination<b> Coordinate interview schedules and manage communication with candidates throughout the hiring process via Haus ATS Lever from initial outreach to offer acceptance<li><li style=><b>Building<b> Serve as a thought leader in scaling hiring processes efficiently and effectively eg innovating sourcing techniques interview plan developments DEampI efforts<li><br><br><div class=h3>Qualifications<div><li style=>Bachelors degree<li><li style=>610 years of experience in recruiting roles with at least 2 of those years at a fastgrowing startup<li><li style=>Proven track record of attracting top talent across various levels and functions spanning from technical to gotomarket<li><li style=>Understanding of building from 01 and how to iterate on process fastpaced environments and candidate personas<li><li style=>Excellent written and verbal communication skills<li><li style=>Strong organizational and project management skills<li><li style=>Interest in developing a worldclass software company<li><br><br><div class=h3>Nice to Have<div><li style=>Generalist background preferred with exposure to recruiting diverse functions potential for specialization as we scale<li><li style=>Experience in people management is a plus potential for future leadership responsibilities<li><br><br><div class=h3>About You<div><li style=>Ability to work autonomously and take initiative in a dynamic and evolving environment<li><li style=>Strong organizational skills and attention to detail<li><li style=>Excellent communication and interpersonal skills<li><li style=>Proven ability to create and implement scalable processes<li><li style=>Passion for contributing to the growth and success of a highimpact startup<li><br><br><div class=h3>What We Offer<div><li style=>Competitive salary and early startup equity<li><li style=>Top of the line health dental and vision insurance<li><li style=>401k plan<li><li style=>Provide you with the tools and resources you need to be productive new laptop equipment you name it<li><li style=>Small team with big impact on the overall output<li><div>Haus is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law<div><img src=httpsremotivecomjobtrack1908659blankgifsource=publicapi alt=>
Senior Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is looking for a Senior Software Development Engineer in Test SDET to join our B2C mobile team This team focuses on enhancing team communications and utilities within our mobile applications In addition to working on this product development team this person will assume a pivotal role in mentoring and guiding the QA engineering team on test automation best practices Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> What Youll Do <p> <p> Work closely with your product development team to inform and influence work <p> <p> Research and execute industry best practices for test automation <p> <p> Write automated UI API and E2E regression tests for our mobile and web applications <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for mobile and web features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> Mentor and train QA engineers in test automation <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 4+ years of relevant QA experience with mobile and web applications <p> <p> 4+ years of experience writing automated test scripts <p> <p> 2+ years of experience writing mobile automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Ability to mentortrain other team members in best software quality practices <p> <p> Bonus Points <p> <p> Experience writing unit tests <p> <p> Experience with Appium and Browserstack <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $160000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
UX/Web Copywriter
Company: Beacon Digital Marketing
Location: USA
Posted Apr 28, 2024
<div><span style=fontsize 11pt>Start Date Immediate<span><div><div><span style=fontsize 11pt>Location Remote<span><div><div><span style=fontsize 11pt>Reports to Director Web <span><div><div><span style=fontsize 11pt>Job Type Contract<span><div><div><span style=fontsize 11pt>Salary Range DOE <span><div><div><br><div><div><span style=fontsize 16pt>Join Our Growing Team<span><div><div><span style=fontsize 11pt>Beacon Digital Marketing is looking for a contract UXWeb Copywriter to be part of a fun fastpaced and growing B2B digital marketing agency This UXWeb Copywriter will craft compelling usercentered content for digital interfaces like websites and social media platforms targeting general users and CSuitelevel executives The focus will be on enhancing the user experience through engaging microcopy navigational prompts CTAs informational content and supporting multimedia elements like video scripts <span><div><div><br><div><div><span style=fontsize 11pt>This individual will collaborate with UX designers and content strategists to ideate and iterate on content that supports usability brand storytelling and user engagement objectives This role requires a keen understanding of how copy influences user interactions and decisionmaking within digital environments<span><div><div><br><div><div><span style=fontsize 11pt>This position presents a unique opportunity to join a remotefirst digital agency working with B2B clients who are shaping the future of business Our clients are growthmode companies in the cyber security fintech B2B SaaS and professional services industries<span><div><br><br><div class=h3>Responsibilities<div><li style=>Develop highconverting copy for all website and landing pages product amp solution descriptions and company stories<li><li style=>Working closely with UXUI designers developers and product managers to ensure that the textual content fits well within the design framework and contributes positively to the user interface<li><li style=>Participating in usability testing and accepting feedback on how well the copy works within the user experience Making adjustments based on user feedback to improve clarity engagement and effectiveness<li><li style=>Work closely with content strategists to write copy that meets business goals target audience preferences and industry trends<li><li style=>Collaborate with the creative amp content teams to maintain a consistent brand voice and tone ensuring alignment with brand personality values and messaging strategy<li><li style=>Implement best SEO practices utilize keyword research and seamlessly incorporate relevant keywords for improved organic visibility<li><li style=>Review and edit copy for accuracy consistency grammar punctuation and adherence to brand guidelines enhancing clarity and effectiveness<li><li style=>Collaborate with crossfunctional teams including creative amp content to align copy with visual elements and overall campaign objectives<li><li style=>Conduct thorough research on target audiences market trends and competitors to inform effective messaging strategies<li><li style=>Optimize copy for SEO ensuring both persuasiveness and search enginefriendliness<li><li style=>Ensuring that all written content is accessible and inclusive making it understandable for people with various disabilities and from diverse backgrounds<li><br><br><div class=h3>Qualifications<div><li style=>Proven experience as a UXWeb Copywriter or similar role<li><li style=>Strong understanding of digital marketing user experience and customer behavior<li><li style=>Exceptional writing and editing skills with a portfolio showcasing successful conversionfocused projects<li><li style=>Ability to interpret data and analytics to inform and optimize copy strategies<li><li style=>A creative thinker with a strategic mindset and the ability to translate complex ideas into simple compelling messages<li><li style=>Detailoriented with excellent organizational and project management skills<li><li style=>Certifications in UX Writing Digital Marketing or SEO preferred <li><li style=>Basic HTML and Markdown knowledge preferred <li><li style=>Familiarity with Google Suite Figma HotJar ClickUp Slack and related tools is a plus<li><div><span style=fontsize 16pt>Were in the Happiness Business<span><div><div><span style=fontsize 11pt>Thats why everyone on the team has a voice at the table Were working together to build a great workplace with supportive colleagues and opportunities for advancement and leadership<span><div><div><br><div><div><span style=fontsize 11pt>At Beacon Digital our mission is to help B2B companies generate more leads gain greater awareness among target audiences and leverage technology to become more efficient marketing organizations Drawing on many years of experience working with top global brands across a variety of industries we work closely with our clients to achieve measurable business results with our online strategies Our team includes a number of seasoned marketing professionals expertly assembled to meet the unique needs of each client <span><div><div><br><div><div><span style=fontsize 11pt>Our services span many facets of marketing including digital marketing strategy consulting lead generation and lead nurturing campaigns online advertising strategy and management SEMPPC search engine optimization SEO social media strategy management contests and advertising email marketing marketing automation and CRM integrations marketing analytics and much more Beacon Digital was founded in Beacon NY in the scenic Hudson Valley but our remote workforce is located throughout the United States <span><div><div><br><div><div><span style=fontsize 11pt>Learn more about us at <span><a class=postingslink href=httpbeacondigitalmarketingcom rel=nofollow style=fontsize 11pt>httpbeacondigitalmarketingcom<a><span style=fontsize 11pt><span><div><div> <div><div><br><div><div><span style=fontsize 16pt>Everyone belongs at Beacon<span><div><div><span style=fontsize 11pt>We welcome those from all walks of life across race gender sex age religion identity education disability and citizenship or veteran status<span><div><div><br><div><div><span style=fontsize 11pt>The path to more diverse representation in marketing and within our company does not end with a statement In fact a statement is where it begins Our greatest strengths will always be our differences pushing us to reach global audiences and to challenge the status quo <span><div><div><br><div><div><span style=fontsize 11pt>We promise to keep listening keep learning and keep paying attention to ensure that we are building a culture in which all voices are included and heard <span><div><div><br><div><div><b style=fontsize 11pt>Apply Now<b><span style=fontsize 11pt> Interested candidates should submit a resume and cover letter No agencies please<span><div><img src=httpsremotivecomjobtrack1909138blankgifsource=publicapi alt=>
GTM Recruiter
Company: Cresta
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Interested in defining how AI shapes the future of work Cresta is on a mission to make every knowledge worker 100x as effective 10x faster and 10x better Cresta is focused on using AI to help the workforce not replace them Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with realtime coaching during customer conversations <p> <p> <p> <p> Were growing fast Spun out of the Stanford AI lab and chaired by GoogleX founder Sebastian Thrun Cresta launched in 2020 Since then weve grown revenue and our team by 300 Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors and advisors including Andreessen Horowitz Greylock Partners and former ATampT CEO John Donovan Our valued customers include brands like Intuit Porsche Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider Forbes and Gartner to name a few We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cuttingedge AI to solve realworld business problems <p> <p> <p> <p> Are you ready to help build the future of Crestas Go To Market and Business Teams Do you love shaping and building Talent Acquisition practices while achieving ambitious hiring goals Cresta is hiring a GTM Recruiter to help us attract engage and inspire future members of Crestas team <p> <p> <p> <p> This role will focus heavily on building our Enterprise Sales talent pipeline to drive Crestas revenue and growth plan You will also lead recruiting efforts across the broader GTM and Business teams <p> <p> <p> <p> You will drive the fulllifecycle recruiting process while also collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems Youll work crossfunctionally to build a diverse team of talented driven people who accomplish amazing things together <p> <p> <p> <p> We are a remotefriendly organization and this role can be located anywhere across the United States you must be willing to flex to Pacific Coast hours as many of our hiring teams are based on the West Coast We have offices located in Palo Alto San Francisco New York City Toronto and Berlin <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner and cultivate strong relationships with key stakeholders including the executive team and direct hiring managers <p> <li> <li> <p> Partner with the hiring manager to understand and prioritize what are the talent profile needs convey the markettalent landscape and set up sourcing and interview plans <p> <li> <li> <p> Source identify engage and attract qualified candidates to inspire their interest in opportunities at Cresta <p> <li> <li> <p> Deliver innovative recruitment strategies to attract diverse talent and increase <p> <li> <li> <p> Monitor and maintain the health of our pipelines and share timely updates with internal stakeholders <p> <li> <li> <p> Advise hiring managers on best practices and tools <p> <li> <li> <p> Ensure an exceptional candidate experience through effective communication and followup <p> <li> <li> <p> Achieve staffing goals within desired timeframes <p> <li> <li> <p> Actively seek out opportunities to build and improve our processes to improve our delivery <p> <li> <li> <p> Maintain ATS database hygiene and provide regular pipeline updates <p> <li> <li> <p> Utilize our internal systems to generate reports to provide insights into recruitment metrics and performance <p> <li> <li> <p> Drive to create an awesome experience for our hiring teams and candidates <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 5+ years of experience managing full lifecycle recruitment across various GTM roles in the Tech and SaSS industries <p> <li> <li> <p> Enterprise Sales recruitment experience is a must you are experienced at negotiating and closing deals with senior sales talent <p> <li> <li> <p> Bachelors degree and or equivalent years of experience <p> <li> <li> <p> Must have experience and a proven track record with sourcing engaging and enabling passive candidates and developing strategies to build a diverse pipeline <p> <li> <li> <p> Possess a strong sense of urgency with the ability to juggle multiple positions <p> <li> <li> <p> Ability to consistently contribute at a high level in a fastpaced dynamic work environment with the ability to prioritize multiple functions and tasks <p> <li> <li> <p> Expertise in building partnerships with hiring managers and being a talent coachadvisor <p> <li> <li> <p> Excellent verbal and written communication skills with stakeholders and all levels of management You have experience drafting clear communications demonstrating discretion good judgment and attention to detail <p> <li> <ul> <ul> <li> <p> Experience usingmanaging ATS workflows and vigilant about keeping a clean database <p> <li> <li> <p> Optimist and resourceful problem solver <p> <li> <li> <p> You seek to understand and improve the efficacy of your work and talent processes by analyzing data and identifying and deploying improvements <p> <li> <ul> <p> <p> <p> <p> <p> Compensation for this position includes a base salary equity and a variety of benefits The US base salary range for this role is $110000 $140000 Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable We are actively hiring for this role in Canada and offer competitive local pay and benefits Your recruiter can provide further details <p> <p> <p> <p> If you want to make an impact with an amazing product want to improve your tech skills by working with other exceptional engineers and like to be part of an amazing international team then you should join us We pay an attractive salary and with the Cresta stock options you can benefit from the companys growth <p><p>
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
HR Specialist, Systems & Data
Company: Descript
Location: USA
Posted Apr 27, 2024
<div class=h3><strong>Job Overview<strong><div> <p>Descripts HR Specialist will play a pivotal role in elevating our HR function to new heights This position will ensure our operations are streamlined our decisionmaking is driven by accurate and relevant data and we have robust HR systems and processes that enhance employee experience By maintaining and optimizing our HR systems updating and analyzing critical people data and assisting with important backend HR tasks the HR Specialist will ensure that our team remains agile informed and ready to support our growing organization<p> <p>Your contributions in this role will be key in building a foundation that scales with our team maintaining our culture of curiosity and driving operational excellence across the HR team and Descript as a whole<p> <div class=h3><strong>Responsibilities<strong><div> <ul style=> <li style=><strong>Run SemiAnnual Compensation Review Cycles<strong> Take charge of our semiannual compensation review process by owning all data collection analysis presentation and mapping to ensure competitive and equitable pay practices<li> <li style=><strong>Build Team Data and Reporting Functions<strong> Ensure our data and reporting capabilities continue to scale with the company for actionable insights and informed decisionmaking<li> <li style=><strong>Maintain and Optimize HR Systems<strong> Lead the administration and optimization of BambooHR TriNet Assemble Human Interest Carta and other HR systems to support our growing needs as a team and company<li> <li style=><strong>Facilitate Immigration Processes<strong> Work with our employees and immigration attorneys to streamline immigrationrelated activities ensuring timely compliance and support for our diverse workforce<li> <li style=><strong>Partner with our Finance Team<strong> Work closely with our finance department on compensation budgeting and ensuring financial and HR alignment<li> <li style=><strong>Support HR Programming<strong> Assist with the platform and data administration for all relevant people programming initiatives driving employee engagement satisfaction and retention<li> <li style=><strong>Employee Onboarding and Offboarding<strong> Own backend onboarding and offboarding processes to ensure a seamless transition for employees entering or leaving the company<li> <li style=><strong>Manage Company Perks and Benefits<strong> Oversee enhance and educate employees around our perks and benefits offerings ensuring they remain accessible competitive and aligned with our employees needs<li> <li style=><strong>Adapt to Scaling Startup Needs<strong> Be prepared to take on a wide array of tasks and challenges as they arise in the fastpaced environment of a scaling startup demonstrating flexibility and a cando attitude<li> <ul> <div class=h3><strong>Requirements<strong><div> <ul style=> <li style=>This role can be based remotely but must work 96 PT<li> <li style=>46 years of experience in HR or People Operations ideally in a small to midsize growth startup environment<li> <li style=>Proven experience in building data and reporting structures from the ground up<li> <li style=>Experience as a BambooHR and TriNet administrator and familiarity with other HR systems like Assemble Human Interest and Carta<li> <li style=>Demonstrated ability to autonomously collect analyze communicate and gain alignment on compensation data and bands<li> <li style=>Heightened attention to detail with a proactive focus on data cleanliness system optimization and process improvement<li> <li style=>Strong written and verbal communication skills<li> <li style=>Possess a growth mindset with a readiness to take initiative and an excitement to learn new things quickly No task is too big or too small<li> <li style=>Excellent problemsolving skills and the ability to think outside the box<li> <li style=>A deep understanding of employment law and compliance throughout the US<li> <ul> <div class=h3><strong>Nice to Haves<strong><div> <ul style=> <li style=>Advanced project management skills with a track record of successfully leading and implementing crossfunctional HR and People projects<li> <li style=>Experience with facilitating immigration processes for multiple countries<li> <li style=>A deep understanding of employment law and compliance throughout Canada<li> <ul> <p> <p> <p> <p> <p class=p1>The base salary range for this role is $122213 $190620 Final offer amounts will carefully consider multiple factors including prior experience expertise and location and they may vary from the amount above<p> <p> <p> <p><p><div class=contentconclusion><div class=h2>About Descript<div> <p class=psecurity>Descript is building a simple intuitive fullypowered editing tool for video and audio an editing tool built for the age of AI We are a team of 140 with a <a href=22httpswwwtwittercomandrewmason22 rel=nofollow target=blank>proven CEO<a> and the backing of some of the worlds greatest investors <a href=22httpswwwdescriptcomblogarticleallnewdescriptbackedbyopenaistartupfund22 rel=nofollow target=blank>OpenAI<a> <a href=22httpswwwa16zcom22 rel=nofollow target=blank>Andreessen Horowitz<a> <a href=22httpsredpointcom22 rel=nofollow target=blank>Redpoint Ventures<a> <a href=22httpsmediumcomsparkcapitalwelcomedescripta6caddb9103922 rel=nofollow target=blank>Spark Capital<a> <p> <p class=psecurity>Descript is the special company thats in possession of both product market fit and the raw materials passionate user community great product large market for growth but is still early enough that each new employee has a measurable influence on the direction of the company<p> <p class=psecurity>Benefits include a generous healthcare package catered lunches and flexible vacation time We currently have offices in San Francisco and Montreal and are open to folks working remotely between PT and ET time zones Whether you love WFH or cant wait to get back to being in person were interested in offering an environment that works for you<p> <p class=psecurity>Descript is an equal opportunity workplacewe are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We believe in actively building a team rich in diverse backgrounds experiences and opinions to better allow our employees products and community to thrive <p><div><img src=httpsremotivecomjobtrack1908657blankgifsource=publicapi alt=>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is seeking a Software Development Engineer in Test SDET interested in working in a fastpaced environment to help ensure the quality of our mobile and web applications As an SDET at TeamSnap you will work closely with our product and engineering teams to create test plans for new features write automated test cases and identify and report bugs to ensure that our applications meet high standards of quality and reliability Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> <p> <p> What Youll Do <p> <p> Work closely with B2B and B2C product development teams to inform and influence work <p> <p> Write automated UI API and E2E regression tests <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for new features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 2+ years of relevant QA experience with mobile and web applications <p> <p> 2+ years of experience writing automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Bonus Points <p> <p> Experience with performanceload testing <p> <p> Experience with Cypress <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $131000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>