Employee Assistance Program Jobs in Chicago, IL

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Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Client Account Executive

Company: Morningstar

Location: Chicago, IL

Posted Feb 01, 2025

Morningstar is seeking a sales-minded individual to join their Client Account Executive team. The role involves enhancing the experience of Advisor Workstation clients, driving value, and expanding business opportunities. The successful candidate will be responsible for managing a portfolio of clients, identifying growth opportunities, and achieving sales and retention goals. The position requires at least 2 years of sales experience, strong organizational skills, and a consultative selling approach. Morningstar offers a competitive total cash compensation, comprehensive benefits, and a hybrid work environment.

Data Quality Analyst

Company: Press Ganey

Location: Chicago, IL

Posted Feb 02, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of Human Experience and has a mission to empower organizations to deliver the best experiences. The Analytics Data Quality Analyst role is critical for maintaining data integrity, enforcing data quality standards, and ensuring compliance with regulatory requirements. The ideal candidate should have 5+ years of experience in data quality management, strong knowledge of healthcare data structures, and proficiency in SQL and data quality tools.

Senior Applied Machine Learning Scientist- AI Agents

Company: Grainger

Location: Chicago, IL

Posted Feb 02, 2025

Grainger, a leading industrial distributor, is seeking a Senior Applied ML Scientist to drive cutting-edge generative AI solutions. The role involves building and maintaining Agentic processes, working closely with other ML scientists, engineers, and product managers, and designing robust data pipelines. The company offers competitive compensation, comprehensive benefits, and a commitment to equal employment opportunity. The position is part of Grainger's Product Discovery team, which aims to enable customers to find what they need when they need it.

Principal Enterprise Risk Management, Risk Insights, Reporting, and Analytics

Company: Discover

Location: Chicago, IL

Posted Feb 02, 2025

Discover offers a bright future with meaningful work from day one. The company values individuality and encourages growth. The role involves designing, developing, and maintaining the company's Enterprise Risk Management (ERM) Policy and Framework. The ideal candidate should have a Bachelor's degree in a relevant field and 6+ years of experience in Risk Management, Financial Services, or a related field. Bonus points for a Masters degree, RIMS certification, and experience with data manipulation and analysis tools. The position offers a competitive salary and benefits package, including paid parental leave, 401k, medical, dental, and vision coverage, and more. Discover is committed to a diverse and inclusive workplace.

Data Visualization Designer

Company: Press Ganey

Location: Chicago, IL

Posted Feb 02, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company empowers organizations to deliver the best experiences by turning data into insights that drive innovation and action. Their mission is to put Human Experience at the heart of organizations. The Data Visualization Designer role involves designing and enforcing common standards for data infographics and visualizations, collaborating with analysts and data scientists, and maintaining a data visualization style guide. The ideal candidate should have a Bachelor's degree in Data Visualization, Graphic Design, Data Science, Journalism, or a related field, with at least 3+ years of experience in data visualization, information design, or data journalism. They should be proficient in data visualization tools such as Tableau, Power BI, and D3.js, and have excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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