Employee Assistance Program Jobs in Chicago, IL

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Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Lead Data Science Analyst (Credit Risk - Home Loans Servicing)

Company: Discover

Location: Chicago, IL

Posted Jan 29, 2025

Discover is offering a job opportunity for a skilled professional in analytics, engineering, statistics, or a related field. The role involves working closely with management to execute analytical initiatives, solving business problems using techniques like segmentation optimization, advanced analytics, and machine learning. The successful candidate will be responsible for creating reports and dashboards, managing and escalating risks, and analyzing trends related to Discover Home Loan Acquisition activities. The position requires hands-on experience in mortgage servicing, leading the development and implementation of advanced analytics, and collaborating with cross-functional partners. The ideal candidate should have a Bachelor's degree in a relevant field and 4+ years of experience in credit risk, fraud risk, marketing analytics, optimization, operations analytics, data science, or a related field. The role is primarily performed indoors in an office setting, with the ability to operate office equipment and communicate effectively. Discover offers a competitive total compensation package, including a base pay range of $105,500 to $147,100, additional incentives, and a range of benefits. Discover is committed to a diverse and inclusive workplace and is an equal opportunity employer.

Operations Technology People Manager

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 29, 2025

McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.

Senior Tax Analyst

Company: ZS

Location: Chicago, IL

Posted Jan 30, 2025

Sr. Manager, Global Capability Development

Company: Kraft Heinz

Location: Chicago, IL

Posted Jan 29, 2025

Kraft Heinz is offering a Senior Manager Global Capabilities position with a base salary range of $118,400 - $148,000. The role involves enhancing the company's future capabilities through global strategy development and implementation. Key responsibilities include championing a culture of continuous learning, identifying capability gaps, and collaborating with cross-functional teams. The ideal candidate should have strong relationship management, communication, analytical, and presentation skills. Kraft Heinz provides comprehensive benefits, including wellness programs, total rewards, and a flexible spectrum of programs to support diverse workforce needs.

Credit Analyst (Due Diligence Analyst)

Company: Rewards Network

Location: Chicago, IL

Posted Jan 29, 2025

Rewards Network, a company celebrating 40 years in business, offers financial marketing services and dining rewards programs to increase restaurant revenue, traffic, and customer engagement. They leverage advanced technology and data analytics for their unique card-linked offers. The company culture is collaborative, diverse, and passionate, with a focus on problem-solving and career growth. The Due Diligence Analyst Underwriter role involves risk assessment, underwriting of financial services products, and collaboration with sales teams. The position requires strong analytical skills, proficiency in MS Excel, and excellent communication skills. The company offers a comprehensive benefits package, including a competitive salary, paid time off, dining reimbursement, 401k plan, health insurance, and more. The expected pay range is $60,000-$75,000 USD.

Operations Technology People Manager Manager

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 29, 2025

McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.

RN - Home Health - PRN

Company:

Location: Decatur, IL

Posted Jan 30, 2025

CDL-A Lease Purchase Driver - SAP Friendly

Company:

Location: Belleville, IL

Posted Jan 30, 2025

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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