Employee Assistance Program Jobs in Chicago, IL

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Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Client Success Manager

Company: Rewards Network

Location: Chicago, IL

Posted Jan 24, 2025

Rewards Network, a company celebrating 40 years in business, offers financial marketing services and dining rewards programs to restaurants. They aim to increase revenue, traffic, and customer engagement. The company culture is collaborative and focused on growth. The Client Success Manager role involves managing client relationships, resolving issues, and upselling services. The position requires at least 3 years of client service experience, proficiency in CRM systems, and strong communication skills. The company offers a comprehensive benefits package, including health insurance, retirement plans, and a flexible working space.

H&M Sales Advisor -AME

Company: H&M

Location: Villa Park, IL

Posted Jan 24, 2025

As a Sales Advisor at H&M, you'll provide excellent customer service, guide customers through the store and omnichannel experience, and promote products and sustainability initiatives. You'll need strong fashion knowledge, sales experience, and a passion for customer service. H&M values diversity and offers comprehensive benefits, including a staff discount, wellness programs, and career growth opportunities. The role involves retail operations, visual merchandising, and maintaining a clean store environment.

Dishwasher

Company: Cracker Barrel

Location: Edwardsville, IL

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Bourbonnais, IL

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Mount Vernon, IL

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Mount Vernon, IL, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing their dining experience, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture fosters a sense of belonging and family, with opportunities for cross-training and career advancement.

Client Product Support New Associate

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Flex offers flexible project-based work with a leading global professional services company, Accenture. As a Client Product Support New Associate, you'll leverage customer service skills to resolve advertising issues, build professional relationships, and adapt to change. The role is currently remote but will transition to client premises in Downtown Chicago, IL. It requires working 5 out of 7 days a week, including weekends and holidays, on a 9-hour shift. Paid training is provided. Qualifications include a high school diploma or equivalent, minimum 6 months of professional experience in customer service, online marketing/advertising, or technical support. Preferred skills include an associate or technical degree, experience with social media ad products, and aptitude for supporting complex products.

Senior Customer Success Playbook Manager

Company: iManage

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Senior Customer Success Playbook Manager at iManage, a global company that uses advanced technology for communication. The role involves developing, maintaining, and optimizing customer success playbooks across the entire customer lifecycle. The candidate will work closely with CS leadership to translate the customer success vision into practical actionable playbooks. They will also be responsible for creating dynamic playbooks that address diverse customer segments, use cases, and maturity levels. Beyond playbook creation, the role includes building and managing a comprehensive enablement program to ensure high adoption and effective utilization of playbooks across the CS organization. The candidate will also be responsible for creating methodology documentation and ensuring it evolves alongside product, market, and customer needs. The role requires a strategic mindset and hands-on execution capabilities, with a focus on scalability and efficiency. The company values customers and believes that if the customer succeeds, the company succeeds. The candidate will drive a culture of empathy and appreciation for diverse backgrounds and experiences.

To-Go Hospitality

Company: Cracker Barrel

Location: Champaign, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Urbana, IL is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Dishwasher

Company: Cracker Barrel

Location: Romeoville, IL

Posted Jan 24, 2025

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Romeoville, IL, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen, maintaining cleanliness, and handling food items. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Server

Company: Cracker Barrel

Location: Champaign, IL

Posted Jan 24, 2025

Veterinary Technician

Company: Banfield Pet Hospital

Location: Crestwood, IL

Posted Jan 24, 2025

Banfield Pet Hospital, a leading veterinary care practice in America, is hiring Certified Veterinary Technicians (CVTs) at multiple locations. They value diversity and offer a supportive work environment, enabling CVTs to work at the top of their license. The role involves providing high-quality preventive care, building relationships with pets and clients, and contributing to the future of veterinary medicine. Benefits include competitive salary, medical insurance, paid time off, 401(k) savings plan, and opportunities for growth and leadership roles.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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