Employee Assistance Program Jobs in Chicago, IL

55,368 open positions · Updated daily

Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Tinley Park, IL

Posted Jan 23, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Arlington Heights, IL

Posted Jan 23, 2025

Community Management Intern

Company: Walgreens

Location: Orland Park, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Emerging Store Manager

Company: Walgreens

Location: Rockford, IL

Posted Jan 23, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Oak Lawn, IL

Posted Jan 23, 2025

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Downers Grove, IL

Posted Jan 23, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with all company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Customer Service Associate

Company: Walgreens

Location: Hickory Hills, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Chicago, IL, with a salary range of $17 - $19 per hour.

Frequently Asked Questions

What are typical salary ranges for EAP roles by seniority?
Entry‑level EAP Counselors (licensed social workers) earn $45k–$60k annually. Mid‑level EAP Supervisors or Managers with 5–8 years of experience command $70k–$90k. Senior directors or VP‑level leaders overseeing large enterprise EAPs typically receive $110k–$140k, plus performance bonuses tied to engagement metrics.
What skills and certifications are required for EAP positions?
Core skills include confidential counseling, crisis intervention, and HIPAA compliance. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), and knowledge of e‑health platforms (TELADOC, MDLIVE) are highly valued. Proficiency in EAP software like NAVEX Global, Gusto, or Zenefits, and data‑analysis tools (Power BI, Tableau) is often required for analyst roles.
Is remote work available for EAP roles?
Yes. Nearly 70% of EAP counselors work remotely, delivering tele‑therapy via secure video portals. EAP administrators and analysts can operate from any location that supports HIPAA‑compliant VPNs. Hybrid models are common for on‑site managers who coordinate with HR and employee wellness teams.
What career progression paths exist in EAP?
Starting as an EAP Counselor, professionals can advance to Senior Counselor, then EAP Team Lead, followed by EAP Manager, Director of Employee Assistance, and ultimately Vice President of Corporate Wellness. Each step typically requires additional clinical credentials, leadership training, and proven ROI metrics from program usage.
What industry trends are shaping the EAP field?
EAPs are moving toward integrated wellness ecosystems that combine counseling, mental‑health apps, and AI‑driven screening. Data analytics to measure program ROI, remote counseling platforms, and partnership with employee benefit vendors are driving growth. Companies are also prioritizing diversity, equity, and inclusion in their EAP offerings to meet evolving workforce expectations.

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