Employee Assistance Program Jobs in Chicago, IL

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Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Patient Care Technician

Company: DaVita

Location: Rock Island, IL

Posted Jan 21, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. No dialysis experience is required, and DaVita offers comprehensive training and career advancement opportunities. The position requires flexibility, including working mornings, evenings, weekends, and holidays.

Community Health Worker - Must live in Marion or Wayne County, IL

Company: CVS Health

Location: Cary, IL

Posted Jan 21, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve as a bridge between members and healthcare providers, focusing on outreach, education, and improving health outcomes. CHWs will conduct home visits, educate healthcare professionals, and assist with care plan implementation. The role requires 3-5 years of community experience, reliable transportation, and the ability to travel extensively. Preferred qualifications include clinical experience, bilingual skills, and certifications in community health. The pay range is $18.50 - $38.82, with a comprehensive benefits package.

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: McHenry, IL

Posted Jan 21, 2025

HomeGoods Store 1102 in Mchenry, IL is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The starting pay range is $16.00 to $16.50 per hour. HomeGoods values diversity and inclusivity, embracing each other's differences and unique perspectives.

Lead Operations Strategy Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is offering a job opportunity for an Operations Strategy Analyst. The role involves implementing strategies and systems improvements to support business operations, utilizing data to enhance efficiencies and solve issues. The company values unique qualities and encourages growth. The position requires a bachelor's degree in Business Administration, Management, Engineering, or Social Sciences, and 4+ years of customer service or financial services operations experience. Bonus points for a master's degree and relevant industry experience. The base pay ranges from $77,500.00 to $131,500.00, with additional incentives possible. Benefits include paid parental leave, paid time off, a 401(k) plan, and more. Discover is committed to a diverse and inclusive workplace.

Business Center Assistant Manager

Company: PNC

Location: Rosemont, IL

Posted Jan 21, 2025

The Business Center Assistant Manager at PNC is responsible for managing the operational soundness of a branch, including security procedures, audit controls, and compliance with regulatory guidelines. They build a high-performing team, drive revenue and loyalty through client interactions, and foster a positive work environment. The role requires accountability, banking knowledge, client counseling, customer experience, decision-making, and people management skills. Preferred skills include a proactive approach and results-orientation. The position typically requires 3+ years of related experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Retail Print Sales Specialist

Company: Staples

Location: Quincy, IL

Posted Jan 21, 2025

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Carbondale, IL

Posted Jan 21, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service standards, resolve customer needs, and drive financial performance and sales. They will also provide supervision and development opportunities for hourly associates, ensuring compliance with company policies and values. Walmart offers competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off benefits. The position requires 2 years of college or equivalent experience, and successful completion of a firearms-specific Criminal Background Check for facilities selling firearms.

Industry Executive - Financial Services - Fraud Solutions

Company: TransUnion

Location: Chicago, IL

Posted Jan 21, 2025

TransUnion offers a dynamic work environment with opportunities for skill development and innovation. The Fraud Industry Executive team focuses on providing fraud solutions to financial verticals, aiming to optimize customer experiences and mitigate fraud risks. The role involves selling enterprise fraud solutions to strategic accounts, requiring a proven track record in consultative selling and understanding of fraud trends. Successful candidates will build relationships with senior executives in leading US financial brands, contributing to business growth. Benefits include flexible time off, health benefits, parental leave, and a competitive salary range of $78,100.00 - $123,000.00 annually.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 21, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Lead Marketing Program

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is offering a job opportunity for a marketing professional with 6+ years of experience in Business, Marketing, Management, Brand Communications, Project Management, Integrated Marketing, Advertising, Payments Services or related fields. The role involves managing marketing programs, copy approval process, customer experience, and complaint resolution. The company values diversity and offers competitive compensation, benefits, and opportunities for growth. The job requires a Bachelor's Degree or equivalent experience, and the ability to work in the US without sponsorship.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Northbrook, IL

Posted Jan 21, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company, Mariano's, is part of the Kroger family, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for EAP roles by seniority?
Entry‑level EAP Counselors (licensed social workers) earn $45k–$60k annually. Mid‑level EAP Supervisors or Managers with 5–8 years of experience command $70k–$90k. Senior directors or VP‑level leaders overseeing large enterprise EAPs typically receive $110k–$140k, plus performance bonuses tied to engagement metrics.
What skills and certifications are required for EAP positions?
Core skills include confidential counseling, crisis intervention, and HIPAA compliance. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), and knowledge of e‑health platforms (TELADOC, MDLIVE) are highly valued. Proficiency in EAP software like NAVEX Global, Gusto, or Zenefits, and data‑analysis tools (Power BI, Tableau) is often required for analyst roles.
Is remote work available for EAP roles?
Yes. Nearly 70% of EAP counselors work remotely, delivering tele‑therapy via secure video portals. EAP administrators and analysts can operate from any location that supports HIPAA‑compliant VPNs. Hybrid models are common for on‑site managers who coordinate with HR and employee wellness teams.
What career progression paths exist in EAP?
Starting as an EAP Counselor, professionals can advance to Senior Counselor, then EAP Team Lead, followed by EAP Manager, Director of Employee Assistance, and ultimately Vice President of Corporate Wellness. Each step typically requires additional clinical credentials, leadership training, and proven ROI metrics from program usage.
What industry trends are shaping the EAP field?
EAPs are moving toward integrated wellness ecosystems that combine counseling, mental‑health apps, and AI‑driven screening. Data analytics to measure program ROI, remote counseling platforms, and partnership with employee benefit vendors are driving growth. Companies are also prioritizing diversity, equity, and inclusion in their EAP offerings to meet evolving workforce expectations.

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