Employee Assistance Program Jobs in Remote

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Looking for Employee Assistance Program jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Remote area.

Technical Lead - Content Experience

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet is seeking a Technical Team Lead for its Technical Support organization. The role involves being a subject matter expert within feature-specific Support pods, managing escalations, driving improvements in case handling and quality assurance, providing technical team mentorship, and contributing to training & hiring. The ideal candidate should have 4+ years of experience in a Technical Support setting, strong technical troubleshooting skills, and a passion for delivering meaningful customer interactions. They should also possess leadership qualities, excellent communication skills, and a willingness to travel. Smartsheet offers a competitive salary range, comprehensive benefits, and a diverse, inclusive work environment.

Associate General Counsel Strategy and Procurement

Company: Surescripts

Location: Arlington, VA / Remote

Posted Jan 22, 2025

Surescripts, a company dedicated to improving healthcare through trusted health intelligence sharing, is seeking an Associate General Counsel, Strategy and Procurement. The role involves leading the Strategy and Procurement vertical within the Commercial Legal Team, providing legal support for the Growth department, and overseeing Legal Affairs Team members. Key responsibilities include reviewing, drafting, and negotiating complex legal documents, managing due diligence processes, and counseling cross-functional leaders on intricate legal matters. The ideal candidate should possess a Juris Doctor degree, 10+ years of experience as a practicing attorney, and 5+ years of in-house legal experience. Preferred qualifications include healthcare industry knowledge, proactive problem-solving skills, and people management experience.

Senior Consultant, Strategy & Optimization

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 22, 2025

The Hartford is seeking a Senior Solution & Design Consultant to join their Innovation Center of Excellence for claims and operations. The role involves leading the implementation of generative AI capabilities, developing strategies for AI integration, designing training programs, and collaborating with cross-functional teams. The ideal candidate should have 2-5 years of strategy/optimization experience, preferably in a Claims environment, and a strong background in training teams on AI-related skills. Excellent communication skills and the ability to convey complex concepts to diverse audiences are essential. The position offers a competitive base pay range of $105,920 - $158,880, along with potential bonuses and long-term incentives.

Senior Director, Asset Management, Americas

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Senior Platform Architect

Company: ServiceNow

Location: Brussels, Belgium / Remote

Posted Jan 22, 2025

Senior Associate, Infrastructure Specialist

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Sr. Software Engineer II, Backend - Build Experiences (Remote Eligible)

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet, a tech company, is seeking a Senior Software Engineer II to join their development team. The role involves developing Kotlin and Java-based backend components, creating microservices using AWS technologies, and maintaining CI/CD pipelines. The company values top-tier talent, offering a collaborative work environment with agile methodologies and the latest web technologies. Benefits include competitive compensation, flexible time off, and opportunities for professional growth. Smartsheet is an equal opportunity employer committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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