Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Microsoft Copilot Specialist

Company: NECSWS

Location: UK

Posted Dec 04, 2025

NEC Software Solutions is seeking a Microsoft Copilot Specialist to lead the adoption of AI tools like Microsoft 365 Copilot, Copilot Studio, and GitHub Copilot. The role involves defining the vision, building the strategy, and driving widespread adoption of these tools to maximize their value and benefits for the organization. The successful candidate will be a member of the central architecture and design function, responsible for championing adoption, developing use cases, managing program integration, evaluating strategic tools, enabling and training colleagues, documenting processes, ensuring governance and best practices, and continuously improving the Copilot program.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Dec 04, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is seeking a Tax and Finance Assistant to support the Global Finance Team in tax reporting, risk management, compliance, and financial operations. The role requires strong attention to detail, accounting and tax principles knowledge, and proficiency in Microsoft suite and ERP systems. Insights offers a comprehensive benefits package and promotes an inclusive culture.

BSA/AML Quality Assurance Analyst

Company: Green Dot Corporation

Location: USA

Posted Dec 04, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They have adopted a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The company is looking for a Quality Assurance Analyst to support their AML compliance program by reviewing transaction monitoring alerts and case investigations, ensuring operational accuracy and regulatory alignment.

Staff UX Designer - AI Investment

Company: Mozilla

Location: USA

Posted Dec 04, 2025

Mozilla, a nonprofit-backed tech company, focuses on shaping the internet for the better through privacy-minded innovations like Firefox. They seek a Staff UX Product Designer with AI expertise to create impactful, user-centric features while prioritizing privacy and open-source principles. The role emphasizes diversity, ethical AI, and a mission-driven approach to building a more inclusive web.

Laureate Software Engineer - Gen AI

Company: Blackbaud

Location: USA

Posted Dec 04, 2025

This job posting highlights Blackbaud's mission to power social good through innovative AI initiatives and a remote-first work culture. The role offers competitive compensation, benefits like medical insurance and parental leave, and opportunities for professional growth. The company emphasizes diversity, inclusion, and a supportive work environment for all employees.

Senior NetSuite Developer (development + design)

Company: Innovecs

Location: Remote

Posted Dec 04, 2025

Innovecs is seeking a Senior NetSuite Developer to optimize integrations. The role offers flexible hours, competitive compensation, health insurance, and a supportive culture. Innovecs, a global digital services company with awards, provides learning resources and remote work options.

Technical Support Engineer 2

Company: Twilio

Location: India

Posted Dec 04, 2025

The job posting is for a Technical Support Engineer 2 position at Twilio, focusing on providing award-winning billing support to customers. The role requires excellent customer service, technical expertise, and the ability to work in a 24/7 support model. The successful candidate will be part of the TCX Transforming Customer Experience team, responsible for designing and delivering operational excellence principles and practices across the support ecosystem.

Principal Software Engineer - Gen AI

Company: Blackbaud

Location: USA

Posted Dec 04, 2025

Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Software Engineer 5 - Product

Company: Netflix

Location: USA

Posted Dec 04, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.

Full Stack Engineer

Company: Intelligems

Location: USA

Posted Dec 04, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. The company has strong traction, working with over 2000 brands and having access to more than $10B of transaction and shopping session data. They are looking for highly talented individuals to join their high-performing, collaborative team and help scale efficiently.

Mid-level Backend Product Engineer | .NET, C#

Company: Origin

Location: Brazil

Posted Dec 04, 2025

The backend product engineer role involves discovering and solving member issues, collaborating across teams, and driving product thinking forward. The role includes advancing product capabilities, enhancing software reliability, applying industry best practices, systematic problem-solving, and collaborating with other engineers. The ideal candidate is intellectually rigorous, relentlessly resourceful, technically excellent, skilled in feedback, and effective remotely. Portuguese language proficiency is a plus.

Product Manager - Staff

Company: Blackbaud

Location: India

Posted Dec 04, 2025

Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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