Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Transaction Monitoring and Screening Analyst

Company: Green Dot Corporation

Location: USA

Posted Nov 19, 2025

This job posting for Green Dot's Transaction Monitoring and Screening Analyst role emphasizes AML compliance, remote work flexibility, and regulatory adherence. The position requires experience in financial crimes investigations, proficiency with compliance tools, and collaboration across teams. It highlights competitive pay, inclusive hiring practices, and a focus on regulatory compliance while noting visa sponsorship restrictions.

Senior Backend Software Engineer

Company: Megaport

Location: Canada

Posted Nov 19, 2025

Megaport is a global tech leader offering a collaborative and innovative work environment with opportunities for senior engineers to contribute to product development, system maintenance, and API design. The role emphasizes technical leadership, mentorship, and working with cutting-edge technology in a supportive culture.

Program Manager - Risk Ops Enablement

Company: Stripe

Location: Remote

Posted Nov 19, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Risk Operations Enablement team partners across Risk teams to help users meet compliance standards in a complex regulatory environment. The role involves leading global programs, creating structured approaches to user feedback, designing projects for operational improvements, and partnering with cross-functional stakeholders.

Dir I - Data Solutions

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.

Senior Graphic Design

Company: Blue Star Families

Location: USA

Posted Nov 19, 2025

Blue Star Families is seeking a senior graphic design contractor to provide design support for their collateral needs. The contractor will work remotely for approximately 68 weeks, 20-25 hours per week, and will be responsible for creating various design assets while maintaining the organization's brand identity. Preferred qualifications include experience in nonprofit design, proficiency in Adobe Creative Suite and Canva, and familiarity with military families and cause-based storytelling.

Senior Program Manager - Insights & Adoption

Company: Airbnb

Location: USA

Posted Nov 19, 2025

Airbnb is seeking a dynamic Senior Manager to lead the Policy team in scaling global efforts. The role involves shaping policy conversations, driving adoption of tech programs, and collaborating with cross-functional teams. The company values innovation, collaboration, and diversity.

Product Owner II - Underwriting Domain

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

This job description outlines a Product Owner II role focused on Agile team collaboration, AI-driven innovation in underwriting risk assessment, and cross-functional stakeholder alignment. The position emphasizes strategic product ownership, technical expertise in data science, and driving digital transformation through AI and analytics to enhance underwriting outcomes and operational efficiency.

FedRAMP Subject Matter Expert

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.

Director - Product Analysis

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.

Product Analysis Senior Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The role involves conducting complex data analysis to identify and resolve defects, errors, and process inefficiencies within the Product organization. The Senior or Lead Product Analyst will collaborate with multiple stakeholders, including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams, to deliver strategic recommendations that enhance operational outcomes. The position requires strong data analysis, business intelligence tools, and project management skills.

Director - SEM

Company: Gametime United

Location: USA

Posted Nov 19, 2025

The Director of SEM at Gametime will lead the company's paid search strategy, driving performance, efficiency, and innovation across mobile and web platforms. The role involves owning the SEM vision and roadmap, leading a high-performing team, collaborating with various departments, and shaping the next generation of automation, measurement, and experimentation frameworks.

Technical Account Manager

Company: Megaport

Location: Remote

Posted Nov 19, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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