Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: USA

Posted Dec 17, 2025

Mozilla's mission to improve the internet through innovation in AI and security is highlighted, with a job role focusing on scalable automation and collaboration. The company emphasizes diversity and offers competitive benefits.

Quality Assurance Analyst

Company: IBM

Location: Leicester, GB

Posted Dec 18, 2025

IBM CIC offers a dynamic work environment with opportunities for career growth, extensive training, and a focus on innovation. The role involves performance testing and collaboration with clients, supported by robust technology and a culture of continuous learning. Benefits include flexible working, sabbaticals, and a commitment to diversity and inclusion.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2025

This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.

Senior Software Engineer (Localization)

Company: Mozilla

Location: Canada

Posted Dec 17, 2025

Mozilla's mission to build an open internet through innovation and community efforts. They focus on AI, security, and localization, offering impactful roles with competitive benefits.

Marketing Manager

Company: PLACE Corporate Careers

Location: Philippines

Posted Dec 17, 2025

This text describes a Marketing Manager role at Brivity VA, highlighting responsibilities like digital strategy development, campaign management, and team collaboration. It emphasizes the company's commitment to professional growth, competitive compensation, and a supportive work culture with benefits like retirement plans and stock purchase programs.

Supply Tech Lead

Company: Airbnb

Location: USA

Posted Dec 17, 2025

Airbnb seeks a Supply Tech Lead to drive platform strategy and growth, focusing on cross-functional collaboration and innovation in global expansion. The role emphasizes platform ownership, experimental frameworks, and scaling successful programs into core infrastructure.

Staff Software Engineer - AI & Automation

Company: Mozilla

Location: Canada

Posted Dec 17, 2025

Mozilla's mission to improve the internet through innovation in AI and security is highlighted, along with a job opportunity for a Staff Software Engineer focusing on automation and AI-driven solutions, offering competitive benefits and a collaborative environment.

Sr. Program Manager - Revenue Enablement

Company: Cobalt

Location: USA

Posted Dec 17, 2025

Cobalt, a remote-first pentesting company, seeks a Sr Program Manager to drive sales enablement and training. The role involves shaping solution selling methodologies, onboarding processes, and product training while offering competitive compensation, equity, and flexible work benefits.

Community Engagement Manager

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe's mission to increase the GDP of the internet presents an unprecedented opportunity to impact the global economy. The role involves managing community builders, fostering relationships, and driving program strategy through engagement and feedback.

Test Developer Intern / Students Program

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

IBM Consulting's internship offers professional growth, collaboration with leading companies, and opportunities to work on impactful projects, fostering innovation and career development.

Technical Customer Growth Manager

Company: Immutable

Location: South Korea

Posted Dec 17, 2025

Immutable promotes itself as a fast-growing gaming platform with significant achievements and opportunities, highlighting its mission to revolutionize gaming through technology and its attractive employee benefits.

Security Consultant - Data Security L3

Company: IBM

Location: Mumbai, IN

Posted Dec 18, 2025

This text describes a career in IBM Consulting focused on data security roles involving DLP and DAM engineering. It highlights collaboration with clients, strategic technologies, and professional growth opportunities while outlining technical responsibilities and qualifications.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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