Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Sr. Consultant, Engagement Manager

Company: IBM

Location: Heredia, CR

Posted Dec 15, 2025

This text promotes an IBM consulting role emphasizing innovation, collaboration, and leadership opportunities. It highlights responsibilities like client management, project execution, and team development, while outlining requirements such as technical expertise and Agile experience. The role is presented as a chance to solve complex problems and contribute to technological advancement.

Governance & Enablement Officer

Company: IBM

Location: Bucharest, RO

Posted Dec 15, 2025

IBM's Marketing Communications and Corporate Social Responsibility team drives innovation and compliance, focusing on AI ethics, data privacy, and governance. The role emphasizes operational excellence, clear communication, and enabling teams through training and policy development.

Content Manager 8 Software Developer Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.

Technology Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job posting highlights IBM's opportunity to work on transformative technologies and prestigious events like The Masters and Wimbledon. The role emphasizes collaboration, innovation, and delivering impactful digital fan experiences through project management and cross-functional teamwork.

Delivery Manager (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.

Systems Performance Analyst

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

The text describes IBM's Z Systems and zVM virtualization technology, highlighting its secure and scalable environment for running Linux and other operating systems. It outlines job responsibilities for software engineers, including performance analysis, workload evaluation, and collaboration with global teams. Required skills include Linux expertise, virtualization experience, and performance tuning capabilities.

Package Consultant-SuccessFactors Core HR

Company: IBM

Location: Giza, EG

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and impactful HR solutions. It outlines responsibilities involving technical expertise, system configuration, and stakeholder communication, while showcasing opportunities to work with industry leaders and advanced technology platforms.

Optium Software Developer Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes a Customer Support Engineer role for IBM InfoSphere Optim, emphasizing technical support, problem-solving, collaboration with global teams, and contributing to customer satisfaction. It highlights the importance of the role in data management and the opportunity for professional growth.

Package Consultant - SuccessFactors Core HR

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: Ciudad Autónoma De Buenos Aires, AR

Posted Dec 15, 2025

The text describes IBM Consulting's role focusing on innovation, client collaboration, and professional growth opportunities. It emphasizes technical expertise, career development, and working on impactful projects with global clients.

Internship: Developer Java & Web

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This text promotes an internship at IBM Consulting, highlighting opportunities for career growth, technical expertise, and professional development through collaborative projects and mentorship programs.

AR Contact Center Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a customer service role at IBM's consulting centers, emphasizing responsibilities like handling customer queries, providing technical support, and maintaining professionalism. It highlights required skills, work environment, and career development opportunities.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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