Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Technical Support Intern - Hardware and Software Products

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.

Cloud Platform Software Engineer - OpenRAG / Opensearch

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job posting highlights IBM's innovative AI-powered cloud-native solutions and opportunities for career growth. The role involves developing scalable systems for Open Search, working in a collaborative environment, and contributing to cutting-edge technology projects.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Senior Service Associate role at IBM Consulting, focusing on benefits administration, compensation processes, and digital transformation initiatives. The position requires expertise in HR systems, SAP HRMS, and strong analytical skills, while emphasizing collaboration with clients and internal teams to ensure accurate payroll and benefits management.

Network and Computer Systems Administrator Apprentice

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

The text promotes IBM's apprenticeship program as an opportunity to grow professionally, solve complex problems, and develop skills through hands-on experience. It emphasizes collaboration, learning, and career advancement while outlining requirements and program structure.

Q2C Professional

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a role in order management and dispute resolution, requiring strong communication, organizational skills, and a commitment to operational excellence in a fast-paced environment.

Manager - Finance & Administration Delivery - Order to Cash

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a managerial role in IBM Consulting focused on customer relationship management, digital transformation, and global collaboration. It emphasizes career growth, innovative problem-solving, and strategic leadership in finance and administration.

Analyst - Risk and Compliance (Chinese Bilingual)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

This job description outlines the role of a Risk and Compliance Analyst, emphasizing responsibilities such as risk assessment, compliance data management, and reporting. It lists required qualifications, technical skills, and language proficiencies needed for the position.

System Services Representatives - San Antonio, TX

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job description outlines the role of a System Services Representative at IBM, emphasizing technical support, client satisfaction, and professional growth opportunities. The position requires travel, physical activity, and technical expertise while offering worldclass support and service delivery excellence.

Separations & Off-boarding Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text outlines job responsibilities for an offboarding process manager, detailing tasks like managing documentation, liaising with stakeholders, and using Excel. It also lists required qualifications and preferred skills, emphasizing attention to detail and compliance with legal deadlines.

Intern 2026: CMOS Circuit Design Intern – Quantum Computing Applications

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Research seeks a CMOS circuit design intern to contribute to quantum computing systems, requiring expertise in analog/mixed-signal design and tools like Cadence, with a focus on innovation and problem-solving.

AECC - Virtualization Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Virtualization Engineer role supporting the Army Edge Computing Capability project, involving VMware suite deployment, Infrastructure as Code, and cybersecurity expertise. The position requires in-person work in Radford VA and emphasizes collaboration, innovation, and career growth within IBM Consulting's ecosystem.

Senior Technical Account Manager - Storage

Company: IBM

Location: BRISBANE, AU

Posted Dec 09, 2025

This job description outlines a Technical Account Manager role with opportunities for growth, client relationship development, and technical expertise expansion. The position involves remote support, collaboration with teams, and working with IBM storage products, offering visibility across multiple organizational levels.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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