Excellent Customer Experience Jobs in Austin, TX

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Looking for Excellent Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Austin, TX area.

AI Automation Analyst

Company: Invoca

Location: Austin, TX

Posted Oct 21, 2025

Teach teams how to build and maintain their own automations — driving sustainable AI fluency across Invoca. Stay current with the fast-moving AI tools market,…

RN, Registered Nurse - Stone Oak Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Oct 21, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Senior Scrum Master

Company: Liberty Mutual

Location: Plano, TX

Posted Oct 21, 2025

Bachelor’s degree in a relevant field (Business, Computer Science, or related discipline). We will not tolerate discrimination on the basis of race, color,…

Laborer I (Sanitation)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Oct 21, 2025

4 Operates air/jack hammer to break out old concrete or asphalt when making repairs; drives dump truck, tractor driven mowers, or other equipment to transport…

Home Most Nights Intermodal CDL A Truck Driver

Company: Paul Transportation, Inc.

Location: Channelview, TX

Posted Oct 21, 2025

1 year of recent CDL A truck driving experience REQUIRED. 12 months previous intermodal driving experience required. Home most nights, semi-local day cab.

Analyst, Data Governance

Company: Toyota

Location: Plano, TX

Posted Oct 21, 2025

The primary responsibility of this role is to assist technical staff in the Data Management, Technology, and Information Security space with the analysis of…

Construction Project Manager

Company: AGI

Location: Irving, TX

Posted Oct 21, 2025

Coordinate closely with estimators, suppliers, and field teams to ensure timely and cost-effective execution. Manage project schedules, budgets, subcontractors,…

Sales and Marketing Manager

Company: Cavco Industries

Location: San Antonio, TX

Posted Oct 21, 2025

The Sales and Marketing Manager for the Cavco Insurance Division in the Standard Casualty Sales Channel is responsible for identifying potential new dealers and…

Marketing Director

Company: Vista Ridge Skilled Nursing and Rehab

Location: Lewisville, TX

Posted Oct 21, 2025

Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc., that are necessary for…

Project Manager

Company: Fox and Hearn

Location: Austin, TX

Posted Oct 21, 2025

Valid driver’s license with ability to travel to project sites as needed (required). Bachelor’s degree in Construction Management, Mechanical Engineering, or…

Security Officer Full-time/Evening

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Oct 21, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Systems Administrator

Company: Omega Asset Group

Location: San Antonio, TX

Posted Oct 21, 2025

Serve as the *top-tier technical expert* and manage all end-user services, including running the help desk and providing hands-on technical support.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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