Excellent Customer Experience Jobs in Austin, TX

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Looking for Excellent Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Austin, TX area.

Commercial Service Plumber

Company: CD Mechanical

Location: Friendswood, TX

Posted Oct 20, 2025

Valid driver’s license with a clean driving record. Respond to service calls and troubleshoot plumbing issues.

Network Defense and Security Analyst

Company: CACI

Location: San Antonio, TX

Posted Oct 20, 2025

Perform network event correlation and advanced traffic analysis, vulnerability analysis, IDS/IPS sensor maintenance, IDS/IPS database & VPN technical support,…

Assistant Director of Graphic Design (HR title: Graphic Designer I)

Company: Southern Methodist University

Location: Dallas, TX

Posted Oct 20, 2025

The position collaborates with other external departments to develop and manage the strategy and production of all graphic assets for athletic digital use on…

PenFed Home Marketing Manager

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Oct 20, 2025

Demonstrated experience in working on an integrated, go-to-market marketing campaigns that leverage digital and traditional marketing, with an emphasis on B2C…

Kitchen / School Support Staff

Company: KLA School of Flower Mound

Location: Flower Mound, TX

Posted Oct 20, 2025

This position may also include kitchen and preschool support duties, which require a *valid food handler certificate*.

Remote Center Agents needed for the Entire State of Texas

Company: Windy City Call Center LLC

Location: Dallas, TX

Posted Oct 20, 2025

Have strong listening skills, professional telephone manner and ability to deal tactfully with callers in a fast paced call center environment.

PS Integration Developer

Company: The Emery Company

Location: Houston, TX

Posted Oct 20, 2025

Guiding technical design sessions, providing guidance from a technical and Design end, contributing to the team's knowledge sharing.

Client Service Associate

Company: Northwestern Mutual

Location: San Antonio, TX

Posted Oct 20, 2025

A Health and Life license is required or must be obtained within two months of employment. Ensure accuracy and compliance by reviewing applications and…

Commercial Finish Carpenter

Company: Structured Trades

Location: Austin, TX

Posted Oct 20, 2025

Must have a valid OSHA 10 certification. The ideal candidate will have at least five years of commercial finish carpentry experience and a strong eye for detail…

Senior Tax Manager

Company: TenCate Americas

Location: Cedar Park, TX

Posted Oct 20, 2025

Oversee preparation and timely filing of federal and state income tax returns, quarterly estimated payments, and related documentation.

Construction Painter

Company: LONESTAR PAINTING & DRYWALL INC.

Location: San Antonio, TX

Posted Oct 20, 2025

Proficient in the use of hand tools and power tools related to painting tasks. Utilize hand tools and power tools safely and effectively.

Equipment Operator

Company: Safe Harbor Marinas

Location: Austin, TX

Posted Oct 20, 2025

Must possess a valid drivers’ license. Heavy forklift experience and certification required. This position is also required to inspect, repair, and maintain all…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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