Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Customer Care Agent - Palmer House Hilton

Company: Hilton

Location: Chicago, IL

Posted Aug 07, 2025

As a Customer Care Agent you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver…

Project Manager

Company: Aggreko

Location: Chicago, IL

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Manager - Marketing

Company: Bally's Casino Chicago

Location: Chicago, IL

Posted Aug 07, 2025

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. Ensure all guest problems and concerns are addressed by exceeding the…

Aging Program Specialist - Spanish Speaking (Exec I - SS)

Company: State of Illinois

Location: Chicago, IL

Posted Aug 07, 2025

Provides complex telephone assessment, face to face interviews, linkage to services, email responses, and correspondence following all Senior Helpline and…

Manager, Project Manager - Community Impact and Investment Market Engagement

Company: Capital One

Location: Chicago, IL

Posted Aug 07, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Sous Chef

Company: MyoMeals

Location: Evanston, IL

Posted Aug 07, 2025

The ideal will have a strong background in food production and kitchen management, with experience in fine dining and catering environments.

Clinical Pharmacist

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 07, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Operations Team Lead

Company: Hana Center

Location: Chicago, IL

Posted Aug 07, 2025

A valid driver’s license, car, and car insurance. Maintains knowledge of operational trends, best practices, and applicable state and local regulations.

CONTRACTUAL WORKER

Company: State of Illinois

Location: Chicago, IL

Posted Aug 07, 2025

Requires a Bachelor’s degree in computer science, information technology, business or related field or equivalent work experience.

C++ Software Engineer

Company: Citadel Securities

Location: Chicago, IL

Posted Aug 07, 2025

Bachelor’s (or higher) degree in a Computer Science, Engineering or related field. Partner and Deliver: Collaborate directly with traders, researchers, and…

Construction Site Plumber

Company: REI Plumbing & Construction INC

Location: Chicago, IL

Posted Aug 07, 2025

Reliable transportation and a valid driver’s license. Coordinate with project managers, contractors, and team members on job sites.

Electrician Instructor

Company: Lincoln Tech

Location: Melrose Park, IL

Posted Aug 07, 2025

Facilitate and Deliver Curriculum: Effectively teach the Lincoln Tech accredited course curriculum, ensuring a thorough understanding of electrical systems.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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