Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

C# Engineer

Company: BlackRock Investments

Location: Chicago, IL

Posted Aug 06, 2025

Participate in cross-functional feature requirements gathering, design, and implementation. You will collaborate with experienced engineers to develop and…

Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Pre-Certification & Call Center Representative

Company: VitalSkin Dermatology

Location: Chicago, IL

Posted Aug 06, 2025

You are able to perform all aspects of a call center: manage a high volume of incoming calls in a small, centralized call center; obtain information from the…

Senior Consultant 1, Analytics, Insights, Report, A&T - DA Analytics

Company: Deloitte

Location: Chicago, IL

Posted Aug 06, 2025

Supervise day to day operations, set up processes for delivery including technical/functional documentation, scope of work, resource planning, design,…

Python Developer

Company: BlackRock Investments

Location: Chicago, IL

Posted Aug 06, 2025

Participate in cross-functional feature requirements gathering, design, and implementation. You will collaborate with experienced engineers to develop and…

Data Scientist II, Condition Monitoring

Company: Caterpillar

Location: Chicago, IL

Posted Aug 06, 2025

In-depth technical and problem-solving skills and evidence of continuous learning in the analytics field. Programming Languages: Working knowledge of basic…

Project Manager II

Company: Gilbane Building Company

Location: Chicago, IL

Posted Aug 06, 2025

Participates in enrollment for insurance and bonds; tracks and obtains trade contractors’ compliance. Strong technical and communication skills are critical.

Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Aug 06, 2025

Deep understanding of credit models and the external data ecosystem, including credit bureau data, cash flow insights, and alternative credit data sources.

Custodial Worker/ Janitor

Company: Broadview Baptist Church

Location: Broadview, IL

Posted Aug 06, 2025

Adhere to established procedures to provide a safe working environment including complying with OSHA, state/local federal and City Wide regulations.

Senior Project Accountant

Company: Rotary International

Location: Evanston, IL

Posted Aug 06, 2025

Bachelor’s degree in Accounting, Finance, or a related field (required). CPA or equivalent certification preferred. Proficient in accounting software and Excel.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages