Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Entry-Level Staff Accountant

Company: Premier Service

Location: Oak Brook, IL

Posted Jul 31, 2025

Bachelor's degree in accounting, Finance, or a related field. Help prepare tax filings, including sales tax and contractor-related compliance.

Sous Chef

Company: Mon Ami Gabi

Location: Chicago, IL

Posted Jul 31, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Service Associate - Evening Shifts - Housekeeping

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jul 31, 2025

Supporting quality patient care services by maintaining a clean, sanitary, safe and orderly environment for health care providers as well as patients and…

Enterprise Data & Analytics Platforms Director

Company: Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)

Location: Chicago, IL

Posted Jul 31, 2025

As a strategic leader, the Director of Data Platforms and Architecture will oversee the implementation and optimization of cutting-edge data technologies &…

Sr. Manager, eCom & Customer Marketing Ops

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Jul 31, 2025

Partner with Brand Teams to identify and develop strategy and creatives for retail media and shopper marketing programs that align with both customer objectives…

Software Engineer II

Company: AppFolio

Location: Chicago, IL

Posted Jul 31, 2025

Become a master of your software engineering craft, and work with other software engineers who are smart enough to teach you, and humble enough to learn from…

Preservation Analyst, Audit and Monitoring, Information Governance

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

4 years of experience in Information Governance, eDiscovery or a related field (e.g., data governance, privacy). Ability to develop and understand strategy.

Seasonal Overnight Sales Associate

Company: Primark

Location: Chicago, IL

Posted Jul 31, 2025

Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom.

PROJECT COORDINATOR

Company: City of Chicago

Location: Chicago, IL

Posted Jul 31, 2025

Graduation from an accredited college or university with a bachelor's degree in public or business administration, social sciences, planning, or a related field…

Senior Project Manager - #2061

Company: Pivotal Talent Search

Location: Chicago, IL

Posted Jul 31, 2025

Escort design team, lenders, and other project stakeholders through construction sites to perform status reviews and draw meetings.

Software Engineer

Company: Getty Images

Location: Chicago, IL

Posted Jul 31, 2025

A Bachelor’s degree, or foreign equivalent, in Information Systems, Computer Science, or a closely related field of study. Serve as part of on-call rotation.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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