Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Enterprise Product Risk Lifecycle Analyst

Company: paypal

Location: Chicago, IL

Posted Jul 30, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Cloud Data Platform Engineer

Company: DRW

Location: Chicago, IL

Posted Jul 30, 2025

In this hybrid architecture-and-engineering role, you'll help design and build scalable, secure, and high-performance data platforms that enable teams across…

Manager, Investment, Affiliate and Influencer

Company: Rise

Location: Chicago, IL

Posted Jul 30, 2025

Serve as trusted advisor and consultant to clients on calls, emails, and in-person meetings. The Manager will provide strategic direction to team members…

Data Analyst - Regulatory Data and Systems ( or recent graduate opportunity)

Company: BMO US

Location: Chicago, IL

Posted Jul 30, 2025

Participates in the design, implementation and management of core business processes to ensure the accuracy of risk data used in reporting.

Sr. Measurement & Insights Analyst

Company: Uber

Location: Chicago, IL

Posted Jul 30, 2025

Collaborate hands-on with tech partners to design and build automated dashboards and tools that democratize and scale access to these insights.

Customer Service Representative - Full-Time

Company: United Airlines

Location: Chicago, IL

Posted Jul 30, 2025

You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as…

CDL A Truck Driver Owner Operators w/ Sleeper Cab & Own Authority / All Diesel Covered/ Midwest Run

Company: SLS Transportation

Location: Chicago, IL

Posted Jul 30, 2025

Over 30 years of experience in servicing Confectionery, Pharmaceutical, Nutraceutical, Food, and Grocery Industries. Our Drivers are guaranteed stability all…

Senior Financial Analyst, Data Center Acquisitions, Energy finance

Company: Google

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in Business, Finance, Economics, Statistics, or another quantitative field, or equivalent practical experience.

Mortgage Sales Account Executive / Area Manager

Company: Lendsure Mortgage- Wholesale Non -QM

Location: Chicago, IL

Posted Jul 30, 2025

Your duties shall be to solicit and obtain, on a wholesale basis, residential mortgage loan submissions which conform to LendSure’s loan programs, underwriting…

Recruiting Manager (Robert Half Marketing & Creative)

Company: Robert Half

Location: Chicago, IL

Posted Jul 30, 2025

As a Recruiting Manager, your responsibilities will include developing and growing a client base and new business opportunities, introducing our services via…

Overnight Customer Service Representative

Company: Midwest Foods

Location: Chicago, IL

Posted Jul 30, 2025

Manage high volume of phone calls. Experience in data entry and navigating databases. Able to handle finishing bills for 40 routes (600 invoices) in a timely…

Full-Stack Engineer / .NET and React / On-Site / Wheaton, IL

Company: Motion Recruitment

Location: Chicago, IL

Posted Jul 30, 2025

The engineer will be responsible for implementing new features, resolving technical issues, and ensuring the applications stay current with industry trends.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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