Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Senior Manager, Software Engineering, Full Stack (Python, GoLang, Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jul 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Installer/Plumber

Company: Legendary Service

Location: Chicago, IL

Posted Jul 10, 2025

Valid driver's license with a clean driving record. Clearly explain diagnoses and repair or installation options to customers in a professional, polite manner.

Welder (TIG) 2d Shift

Company: Hydro, Inc.

Location: Chicago, IL

Posted Jul 10, 2025

Welding certification in 6g, a plus. You will be responsible for setting up and operating a variety of welding equipment, including an electric-welding…

Accounts Payable Accountant - RAIL

Company: First Citizens Bank.

Location: Chicago, IL

Posted Jul 10, 2025

The Accounts Payable Accountant role is responsible for Processing invoices, checks and wires for payments in accordance with Accounts Payable policies and…

Entry Level Sales Associate

Company: Customer Sales Representative

Location: Burr Ridge, IL

Posted Jul 10, 2025

Learn and implement sales scripts, client product information, and promotional strategies. Track and achieve weekly and monthly sales goals.

Janitorial / Cleaning Crew / Porter

Company: Dunkin Donuts

Location: Skokie, IL

Posted Jul 10, 2025

Prior experience as janitor, janitorial crew, cleaning crew, crew member, team member, porter, handyman is helpful to the success at this job.

Cabinet Finisher (2 Plus Years Finishing Experience Required)

Company: Renew Medic Chicago

Location: Bensenville, IL

Posted Jul 10, 2025

Occasionally perform work in the field on job sites doing cleaning, touch-ups, precision repairs, painting, and re-finishing. Expected hours: 40 – 50 per week.

Customer Service Representative/Clerical

Company: Insurance Placement Solutions

Location: Riverside, IL

Posted Jul 10, 2025

Answer incoming phone calls and assist clients with policy-related inquiries. Provide support with daily clerical tasks such as organizing mail and data entry.

Project Manager - Civil

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Project Manager - JOC

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Master Plumber

Company: Leaf Home

Location: Chicago, IL

Posted Jul 10, 2025

Train, coach and develop installation employees and contractors both in the office and in the field. Must hold a valid driver's license.

Machinist II

Company: Dart Container

Location: Chicago, IL

Posted Jul 10, 2025

Ability to obtain and maintain powered industrial truck (PIT) license. Read blueprints, schematics, specifications, bills of material, and various technical…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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