Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

AI Engineer (Associate) - Remote

Company: Huron Consulting Group Inc.

Location: Chicago, IL

Posted May 28, 2025

Ability to work on cross-functional teams, balance multiple projects, and communicate effectively with technical and non-technical audiences.

ERP Project Manager – PLEX

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted May 28, 2025

A bachelor’s degree in an information systems field, such as CIS, BIS or MIS degree and 5-10 years’ experience as a business analyst, software developer or…

Pharmacist Centralized Services Work From Home - NY

Company: WALGREENS

Location: Deerfield, IL

Posted May 28, 2025

Current Pharmacist license as granted by the appropriate state licensing authority. Willing to travel up to 10% of the time for business purposes (within state…

Principal Platform Engineer

Company: Avant, LLC

Location: Chicago, IL

Posted May 28, 2025

As a team member, you will be developing tools to create and maintain cloud infrastructure, automate the management of complex service-oriented applications,…

Commercial Roofing Project Manager

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted May 28, 2025

A valid driver’s license and insurable driving record. Understanding of commercial/industrial system design and installation code compliance and manufacturers…

Building/Refrigeration Engineer

Company: The University of Chicago

Location: Chicago, IL

Posted May 28, 2025

Current valid driver's license. In addition, this role is responsible for advanced installation, maintenance, repair, and operation of building equipment…

Senior Project Manager - JOC Projects - Chicago

Company: Michael Page

Location: Chicago, IL

Posted May 28, 2025

Monitor project progress and make necessary adjustments to ensure successful project completion. Maintain accurate project documentation, including project…

Data Analyst 2

Company: PayPal

Location: Chicago, IL

Posted May 29, 2025

Day-to-day duties include data analysis, monitoring and forecasting, creating the logic and implementing risk rules and strategies, providing requirements to…

CDL-A Dedicated Truck Driver: $1,000 BONUS & Avg $1,500+/wk!

Company: U.S. Xpress

Location: Chicago, IL

Posted May 28, 2025

SAP drivers are not eligible for hire. Drive DEDICATED with U.S. Xpress: $1,000 SIGN ON BONUS and get HOME WEEKLY! Newer equipment averaging 18 Months.

Corporate Banking Professional - Client Services Analyst for Japanese Corporate Banking, Chicago IL

Company: MUFG Bank, Ltd.

Location: Chicago, IL

Posted May 29, 2025

Instructs the back office operations to proceed with booking the transactions once the terms and conditions of the products are agreed upon ensuring those…

Bilingual Wireless Retail Sales Associate

Company: Total Wireless - Mobile Generation Prepaid

Location: Chicago, IL

Posted May 29, 2025

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex…

Home Health Care, RN Case Manager

Company: Providence Home Health Care, Inc

Location: Northbrook, IL

Posted May 28, 2025

Candidates must possess strong clinical knowledge in various geriatric disease processes. Each staff nurse performs nursing services for residents within a…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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