Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Compensation Analyst

Company: Anchor Staffing, Inc.

Location: Chicago, IL

Posted Apr 01, 2025

Reporting to the Director-Compensation, the *Compensation Analyst* assists in administering employee compensation programs, which includes: creating position…

Design Director, New York or Chicago

Company: Omnicom Production

Location: Chicago, IL

Posted Mar 31, 2025

Portfolio that showcases brand consistency through design systems, detailed design, scaled campaigns across channels, OLV, banners, PDP and social-first…

Research Analyst

Company: The University of Chicago

Location: Chicago, IL

Posted Apr 01, 2025

Minimum requirements include a college or university degree in related field. Bachelor’s Degree in economics or related quantitative field.

Fireproofer

Company: Southwest Coating Services

Location: Chicago, IL

Posted Mar 31, 2025

Reliable vehicle, valid driver's license and proof of insurance. 401K matching after 6 months of employment. Proof of citizenship or ability to work in the U.S.…

Creatio Developer and Implementation Specialist

Company: Velvetech

Location: Chicago, IL

Posted Apr 02, 2025

GROWTH opportunities, skills and competencies improvement, and professional certification. Provide training and support to clients during and after the…

Analyst, Client Service Representative- Transaction Banking

Company: MUFG Bank, Ltd.

Location: Chicago, IL

Posted Apr 01, 2025

Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related…

Commercial Floor Coating Installer

Company: Southwest Coating Services

Location: Bridgeview, IL

Posted Mar 31, 2025

Reliable vehicle, valid driver's license and proof of insurance. The ideal candidate will have experience in concrete floor restoration, concrete repair and…

Senior Account Executive - Plumbing

Company: The Hill Group

Location: Franklin Park, IL

Posted Apr 01, 2025

Make warm calls to develop leads for all functions of The Hill Group. Attend monthly sales meetings with information on active leads being pursued, current…

Senior Specialist - Business Analysis

Company: LTIMindtree

Location: Chicago, IL

Posted Apr 01, 2025

Perform detailed analysis of user stories Connect and come in agreement with involved partner systems regarding various mapping documents and communication…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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