Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Graphic Designer

Company: The School of The Art Institute of Chicago

Location: Chicago, IL

Posted Sep 25, 2025

News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago…

Benefits Client Services Representative I

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Sep 25, 2025

The Benefit Account Manager I plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships…

Nurse Surveyor (HEALTH FACILITIES SURVEILLANCE NURSE)

Company: State of Illinois

Location: Westchester, IL

Posted Sep 26, 2025

Requires appropriate, valid driver’s license. Requires (a) graduation from an approved nursing education program resulting in an associate or a diploma degree…

Director of Content Marketing (Remote Available)

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted Sep 25, 2025

Define and own go-to-market messaging across all stages of the customer journey, ensuring consistency across web, email, events, sales enablement, catalogs, and…

GenAI Solutions Architect - SFL Scientific

Company: Deloitte

Location: Chicago, IL

Posted Sep 26, 2025

We are hiring a GenAI Solutions Architect to support the technical design, development, and deployment of novel AI solutions across healthcare, life sciences,…

Cyber - Enterprise Security - Microsoft M365 Security Senior Manager

Company: Deloitte

Location: Chicago, IL

Posted Sep 26, 2025

Lead teams documenting platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.

Industrial Maintenance Electrician | $52+/hr | 1st Shift

Company: Helion Group

Location: Cicero, IL

Posted Sep 25, 2025

*8+ years* of experience in *industrial electrical maintenance*, preferably in a *manufacturing environment*. *Trace and diagnose* control and power circuits to…

Access Control Analyst

Company: HighTower Advisors

Location: Chicago, IL

Posted Sep 25, 2025

Associate’s degree in information technology or Cybersecurity, relevant certifications or related field preferred; or equivalent relevant experience.

Closet Installer

Company: Perfection Custom Closets

Location: Niles, IL

Posted Sep 25, 2025

*Valid driver’s license with clean MVR (Required)*. Read and follow design plans, layouts, and measurements. Ability to safely use hand and power tools.

Commercial/Residential HVAC Service Technician

Company: Air-Rite Heating & Cooling, Inc

Location: Chicago, IL

Posted Sep 25, 2025

This position requires the ability to work independently in the field, manage service calls efficiently, and maintain clear communication with clients and…

Healthcare Data Analyst

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 25, 2025

Master’s degree in biostatistics, computer science, or other related field OR requisite job experience in statistical analysis. Expert in SQL and Excel.

CNC / Swiss Machine Operator (2nd / 3rd shift)

Company: Viant Medical

Location: Wheeling, IL

Posted Sep 26, 2025

Viant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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