Excellent Customer Experience Jobs in Chicago, IL

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Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Accountant, General Accounting - YESS Finance - National Office (Remote)

Company: YMCA

Location: Chicago, IL

Posted Sep 26, 2025

Minimum bachelor’s degree in accounting or finance. Prepare, code and record entries and transactions in the production of financial statements and reports.

Construction Project Manager

Company: Airoom

Location: Lincolnwood, IL

Posted Sep 26, 2025

PMP certification or equal preferred with 15+ years of industry experience including some residential construction and 10 years of experience in production…

Trim Carpenter & Master Tradesman

Company: Airoom Architects, Builders and Remodelers

Location: Hinsdale, IL

Posted Sep 26, 2025

Chicagoland's largest Design/Build firm, Airoom, is seeking in house master tradesmen for interior framing, cabinetry and trim, tile and wood flooring, light…

Lead IT Business Analyst

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 26, 2025

1+ years of experience with systems design and development from business requirements analysis through implementation. General leadership and management skills.

Experienced Commercial Construction Carpenter

Company: Tuscany Construction

Location: Lombard, IL

Posted Sep 26, 2025

Experience in *light-gauge metal framing, rough carpentry, drywall, doors/hardware, FRP/bath accessories/other trim carpentry, and acoustical ceiling…

Unarmed security Officer

Company: Titan Security Group

Location: Northfield, IL

Posted Sep 26, 2025

Control access for patrons, visitors, or vendors as required. Conduct extensive patrols (up to 10 miles per day) to guard against theft and ensure safety.

Weekend Surveillance Security - Daily Pay

Company: GardaWorld Security Services U.S.

Location: Northbrook, IL

Posted Sep 26, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Architect/Project Manager

Company: Globetrotters Engineering Corporation

Location: Chicago, IL

Posted Sep 26, 2025

Prepare design and contract drawings using advanced design tools. In partnership with Project Director, manage a team in the design and construction…

Concierge Security Officer-(Near O'hare)

Company: P4 Security Solutions

Location: Chicago, IL

Posted Sep 26, 2025

Customer service and front desk reception. Contacting appropriate individuals (site supervisors, field management, etc.). Routine patrols and incident response.

HVAC Mechanic I Manufacturing Facility I $50+/hr l 2nd Shift

Company: Helion Group

Location: La Grange Park, IL

Posted Sep 26, 2025

High school diploma or GED; technical training or certification in HVAC required. Diagnose mechanical and electrical issues and perform timely repairs.

Associate Marketing Manager

Company: Molson Coors

Location: Chicago, IL

Posted Sep 26, 2025

You will think creatively to develop unique, engaging sell stories and brand and category solutions rooted in shopper insights to produce best in class…

Analyst, Customer Service

Company: Rio Tinto

Location: Chicago, IL

Posted Sep 26, 2025

This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents,…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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