Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Cat Digital/Cat Technology - Software Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Software Product Technical Knowledge: knowledge of technical aspects of a software product; ability to design, configure and integrate technical aspects of…

Dispatch Solutions Representative

Company: ACCEL ENTERTAINMENT

Location: Burr Ridge, IL

Posted Sep 09, 2025

Dispatch service calls to Amusement Technicians to address and/or resolve technical customer issues in the field. $19-$22 plus night shift differential pay.

Cyber Resiliency Event Response Analyst

Company: Bank of America

Location: Chicago, IL

Posted Sep 09, 2025

Strong analytical skills and the ability to assess complex situations and develop effective solutions. Responsible for developing and implementing strategies to…

Associate Brand Manager - Wasa

Company: Barilla

Location: Northbrook, IL

Posted Sep 09, 2025

Bachelor’s degree in Business Administration, Marketing, or a related field (MBA) preferred. Strategic Thinking: Ability to anticipate trends and develop…

Cat Digital/Cat Technology – Data Scientist/Technical Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Bachelor’s degree or higher in data science, computer engineering, electrical engineering or related degree (selected candidates must complete their degree by…

Project Manager

Company: Chanen Construction Co.

Location: Downers Grove, IL

Posted Sep 09, 2025

Minimum of five years’ experience in project management including but not limited to dealing with owners and engineers, clients, employees, agency personnel,…

Welder $3000 Sign On Bonus

Company: National Carwash Solutions, Inc.

Location: Bolingbrook, IL

Posted Sep 10, 2025

Must have adequate sight to read blueprints, work orders and other engineering and manufacturing documents. Lay out, position, align and fit together parts of…

Data Scientist

Company: CoinFlip

Location: Chicago, IL

Posted Sep 09, 2025

Stay up to date with the latest data science techniques and tools to continuously improve our data capabilities. A Master’s degree is a plus.

Senior Accountant

Company: Lauterbach & Amen, LLP

Location: Glenview, IL

Posted Sep 09, 2025

CPA or actively pursuing a license. Strong organizations skills and detail-oriented. In addition to an energetic and supportive culture, we offer a competitive…

Project Manager - JOC

Company: F.H. Paschen

Location: Chicago, IL

Posted Sep 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Senior Accountant

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Sep 10, 2025

The following certification is preferred for this position: Certified Public Accountant (C.P.A.). Research and analyze financial transactions to summarize and…

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Sep 09, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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