Excellent Customer Experience Jobs in Chicago, IL

Positions 77,471 Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

MIG Welder 1st and 2nd Shift (Production)

Company: Kelly Services

Location: Elk Grove Village, IL

Posted Sep 05, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. This position is responsible for welding or joining metal…

Sous Chef

Company: Clarendale of Addison

Location: Addison, IL

Posted Sep 04, 2025

Assists the kitchen staff in all aspects of daily assignments, as required. Assists in daily shift change walk-throughs of kitchen staff.

IT General Controls Analyst

Company: Adtalem Global Education

Location: Lisle, IL

Posted Sep 05, 2025

Collaborate with IT teams to develop and implement corrective action plans, ensuring timely resolution of identified issues.

Welder

Company: OPW

Location: Skokie, IL

Posted Sep 07, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

Threat Analyst

Company: Alliant Credit Union

Location: Chicago, IL

Posted Sep 06, 2025

Ensures compliance with all applicable state and federal laws, company procedures and policies. Use tools such as Atomic Red Team, CALDERA, or custom scripts to…

General Labor / Holiday Lights Installer

Company: American Roof Preservers, Inc.

Location: Woodridge, IL

Posted Sep 05, 2025

Driver’s license preferred (but not required). Whether you’re looking for Christmas light installation jobs, temporary labor jobs, or just love working outdoors…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Sep 05, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Class A Regional Floater Truck Driver

Company: Nu-Way Transportation

Location: Bolingbrook, IL

Posted Sep 05, 2025

Delivering metal building components on a flatbed trailer. Driver does climb on and off the trailer to instruct customer on what needs to be taken off.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

Related Pages

© 2026 Job Transparency. All rights reserved.