Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Full Stack Web Developer

Company: The Scion Group

Location: Chicago, IL

Posted Aug 18, 2025

Manage integrations with third-party marketing tools, including CRM platforms, analytics tools and social media APIs.

CDL A Truck Driver Owner Operators w/ Sleeper Cab / All Diesel Covered/ Midwest Run

Company: SLS Transportation

Location: Chicago, IL

Posted Aug 18, 2025

Over 30 years of experience in servicing Confectionery, Pharmaceutical, Nutraceutical, Food, and Grocery Industries. Our Drivers are guaranteed stability all…

Client Service Associate

Company: Zimmerman Wealth Management, LLC

Location: Evanston, IL

Posted Aug 18, 2025

Full time, Part Time and Hybrid Office/Remote arrangements are available. Our personalized service and commitment to the highest professional standards and…

Building Attendant I

Company: Field Museum

Location: Chicago, IL

Posted Aug 18, 2025

Ability and experience using various tools, products, and equipment. Professional demeanor and appearance with a willingness to assist visitors and staff when…

Principal Software Developer

Company: DM Merchandising

Location: Elmhurst, IL

Posted Aug 18, 2025

Familiarity with web development technologies such as HTML, CSS, JavaScript, RESTful API design, and front-end frameworks. JS, Nuxt and Tailwind CSS or similar.

Senior COE Specialist II - Internal Escalations

Company: Uber

Location: Chicago, IL

Posted Aug 18, 2025

COEs are contact management centers dedicated to providing world-class customer support to Uber customers (riders, drivers, couriers, eaters, restaurants, etc.)…

Consumer Research Manager, Keebler & On-the-Go

Company: FERRERO

Location: Chicago, IL

Posted Aug 18, 2025

Collaborate with appropriate vendors to develop research proposals that answer business questions. 4-7 years of experience in consumer research or a related…

Pastry Chef Assistant - Healthy Snacks

Company: FERRERO

Location: Chicago, IL

Posted Aug 18, 2025

Communicate with various internal stakeholders including the marketing team, product development team, technical performance team, and quality.

Security Shift Supervisor - Unarmed

Company: Allied Universal

Location: Chicago, IL

Posted Aug 18, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Analyst, Planning & Performance Management

Company: Strata Decision Technology

Location: Chicago, IL

Posted Aug 18, 2025

Provide technical support and first pass troubleshooting during post go-live phase of implementations, collaborating with Strata's Technical and Engineering…

Associate Software Support Engineer

Company: Echo Global Logistics

Location: Chicago, IL

Posted Aug 18, 2025

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.

Sales Associate

Company: M/I Homes

Location: Chicago, IL

Posted Aug 18, 2025

If currently not a licensed Real Estate Sales professional, SA will be required to take the necessary state courses needed to earn their Real Estate Sales…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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