Excellent Customer Experience Jobs in Chicago, IL

77,457 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Chicago, IL area.

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Chicago, IL

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

View Details Apply on SimplyHired

Project Manager, Applied Research & Evaluation (Remote)

Company: Susan G. Komen

Location: Chicago, IL

Posted Aug 19, 2025

PMP or similar project management certification from a reputable source (e.g.: PIMI) is highly encouraged / preferred. Bi-weekly work from home stipend.

View Details Apply on SimplyHired

Marketing Operations Analyst

Company: Culture Amp

Location: Chicago, IL

Posted Aug 18, 2025

Troubleshoot sync issues, configure API connections, manage field mapping, and collaborate with cross-functional teams to ensure tools work together effectively…

View Details Apply on SimplyHired

Seasonal Call Center Representative

Company: SURESTAFF LLC

Location: Bolingbrook, IL

Posted Aug 18, 2025

The Seasonal Call Center Representative provides customer-centric assistance via phone calls, email, or live chat interactions.

View Details Apply on SimplyHired

Temporary Online Program Manager

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Coordinate and support all technical aspects of live Zoom sessions including scheduling, facilitation, breakout room management, and troubleshooting.

View Details Apply on SimplyHired

Director of Marketing & Events

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Experience developing and implementing integrated marketing strategies, including digital, print, and social media components.

View Details Apply on SimplyHired

Plan-to-Fulfill Reporting & Analytics Analyst

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Partner with technical teams to align data model objects with appropriate technical objects in SAP. Bachelor's degree in a relevant business function or…

View Details Apply on SimplyHired

Lead Associate Principal, Network Engineering

Company: Options Clearing Corporation

Location: Chicago, IL

Posted Aug 18, 2025

This role is responsible for supporting, administrating and overseeing network support, design and analysis of new and existing architectures, routing/switching…

View Details Apply on SimplyHired

Business Analyst II

Company: Elevance Health

Location: Chicago, IL

Posted Aug 19, 2025

BA/PO/PMO certification is a plus. Works with programming staff to ensure requirements will be incorporated into system design and testing.

View Details Apply on SimplyHired

Sous Chef

Company: Perry's Steakhouse and Grille

Location: Oak Brook, IL

Posted Aug 18, 2025

Responsible for accurate creation and presentation of all food items served to guests. Manage back of house labor, meeting Perry’s goals and guest requirements.

View Details Apply on SimplyHired

Sr Software Engineer – Frontend (Chicago, IL)

Company: HERE Technologies

Location: Chicago, IL

Posted Aug 19, 2025

Contribute to technical design and architecture discussions. Experience with state management libraries like NgRx or Redux.

View Details Apply on SimplyHired

IT Programmer

Company: WITRON Integrated Logistics, Inc

Location: Arlington Heights, IL

Posted Aug 18, 2025

Communication with clients in respected field and independent decision-making based on knowledge level. Demonstrated ability to communicate effectively with…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages

All Excellent Customer Experience Jobs 1,791 jobs All Jobs in Chicago, IL 236,229 jobs Excellent Customer Experience in Remote 1,744,589 jobs Excellent Customer Experience in Other US Location 1,517,789 jobs Excellent Customer Experience in New York City, NY 403,221 jobs Excellent Customer Experience in Multiple Locations 355,075 jobs Excellent Customer Experience in USA 318,374 jobs Excellent Customer Experience in Washington DC 245,945 jobs Travel in Chicago, IL 79,837 jobs Full Time in Chicago, IL 46,687 jobs Retirement Plan in Chicago, IL 43,124 jobs 401(K) in Chicago, IL 37,542 jobs Health Insurance in Chicago, IL 34,384 jobs Life Insurance in Chicago, IL 33,039 jobs