Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Workshop Carpenter

Company: Affect Group

Location: Yonkers, NY

Posted Sep 24, 2025

As the in-house millwork division of Affect Group, a NYC-based full-service general contractor and construction management firm operating in New York and the…

Data Quality Analyst – Dutch Language Specialist

Company: Experis

Location: New York, NY

Posted Sep 24, 2025

You’ll collaborate with cross-functional teams and play a key part in enhancing user experiences worldwide. Conduct internal research studies involving Dutch-…

Senior AWS Pre-Sales Solutions Architect (East) (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Sep 24, 2025

Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements.

Sous Chef

Company: City Winery International

Location: New York, NY

Posted Sep 24, 2025

Operate kitchen in alignment with goals for food cost, labor cost, payroll, and all kitchen related. Supervise, train, and maintain kitchen supervisors to…

Graphic Designer - Creative Production

Company: Resourceful Talent Group

Location: New York, NY

Posted Sep 24, 2025

Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bachelor’s degree in Graphic Design, Visual Arts, or a related…

Customer Service/Sales Support Representative

Company: Maintex, Inc.

Location: City of Industry, CA

Posted Sep 24, 2025

You should be comfortable multi-tasking, using an ERP system, and juggling dozens of calls and emails each day while providing top-notch service and clear…

Marine Electrician

Company: RSC Solutions

Location: Staten Island, NY

Posted Sep 24, 2025

Terminate common types of electrical equipment and read all types of electrical prints. The ideal candidate will be responsible for troubleshooting, maintaining…

Security Operations Jr. Analyst (On-Site)

Company: Athens Services

Location: City of Industry, CA

Posted Sep 24, 2025

Valid California driver’s license with a clean driving record. This position requires adaptability, strong communication skills, and the ability to switch…

Wireless Customer Service Representative

Company: Top Tier Talent Acquisition

Location: Garden City, NY

Posted Sep 24, 2025

As a Wireless Customer Service Representative you will be answering questions, guiding people through service options, and making sure they leave with the best…

Marketing Planning Analytics Analyst

Company: Software Resources, Inc.

Location: New York, NY

Posted Sep 24, 2025

The Growth Marketing team is tasked with driving new subscriber acquisition & driving Streaming's profitability business objectives for Streaming and The…

Staff Accountant

Company: Alex Apparel Group

Location: New York, NY

Posted Sep 24, 2025

The Staff Accountant participates in general accounting functions and in the month-end close process, ensures the timely and accurate processing of vendor…

CDL A Truck Driver, up to $2,000 / wk

Company: K&B Transportation

Location: New York, NY

Posted Sep 24, 2025

1 year of current OTR tractor/trailer (combination vehicle) experience. Guaranteed weekly miles and pay - $1,610 minimum. Weekly minimum guaranteed pay: $1,610.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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