Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 23, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

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Customer Operations Specialist

Company: Roland Foods, LLC

Location: New York, NY

Posted Aug 23, 2025

Communicate and follow up on all aspects of order entry including item availability, pricing, shipping timelines, status of documentation & testing, special…

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Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Aug 23, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

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S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

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Project/Business Analyst (Energy Trading / ETRM)

Company: Trigyn

Location: New York, NY

Posted Aug 23, 2025

Seasoned analyst with years of experience in utility/energy field. Understanding of impact on residential market, various alternative energy tech (solar, heat…

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Graphic Designer

Company: Endeavor

Location: New York, NY

Posted Aug 23, 2025

WME Group comprises preeminent talent agency WME, global marketing agency 160over90, brand licensing agency IMG Licensing, and non-scripted content business…

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Experienced Painter + Jobsite Helper

Company: Mammoth Built

Location: Brooklyn, NY

Posted Aug 23, 2025

Valid driver’s license is preferable. Ability to read architectural drawings and construction scopes of work is preferable. Authorized to work in the U.S.

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Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

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Retail Cosmetics Sales Associate - Dior Beaute, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 23, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

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Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

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Master Carpenter/Jack of All Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Aug 23, 2025

-- KEY RESPONSIBILITIES: Full-scope management and execution of residential renovation projects Review job scope and blueprints, confirm measurements, plan…

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Executive Chef, Stella 34 Trattoria

Company: Delaware North

Location: New York, NY

Posted Aug 23, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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