Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Custodian

Company: FORT GREENE COUNCIL, INC

Location: Brooklyn, NY

Posted Aug 16, 2025

Operate fire panel system and acquire all required certifications and/or license- F-07 and S-95. Two years experience as a Custodian or Maintenance or…

Director, Digital Marketing Strategy

Company: Fidelis Care

Location: Queens, NY

Posted Aug 16, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Field Leader

Company: Chipotle

Location: New York, NY

Posted Aug 16, 2025

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state…

Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

Custom Picture Framer

Company: J. Pocker

Location: Long Island City, NY

Posted Aug 16, 2025

At least 3-5 years of prior experience in custom framing or a related field. Problem-Solving: Ability to troubleshoot and find creative solutions for framing…

Data Analyst

Company: Columbia University

Location: New York, NY

Posted Aug 16, 2025

The Department of Epidemiology in the Mailman School of Public Health seeks an experienced quantitative Data Analyst to provide data management and conduct…

Custodial & Facilities Staff

Company: Jamaica Center for Arts & Learning

Location: Jamaica, NY

Posted Aug 16, 2025

Reporting to the Manager of Facilities, you will play a crucial role in ensuring the efficient, safe upkeep of JCAL’s properties in compliance with local, state…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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