Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

CNC Machinist

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

CNC Set up and machining : 2 years (Required). Job Title:* CNC Entry and Experienced / CNC Department. Entry Level Pay: *$25.42 To $26.59.

Pricing Development Analyst

Company: Confidential

Location: New York, NY

Posted Aug 14, 2025

At least a Bachelor’s degree in a quantitative field such as computer science, data science, economics, mathematics, statistics, or physics.

Electrician

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Aug 14, 2025

Valid driver’s license required. Maintain good housekeeping of work sites, electrical rooms, tools, and equipment. Interpret blueprints and technical diagrams.

Lathe Operator

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

Lathe set up and machining : 2 years (Required). Job Title:* Lathe Entry and Experienced / Lathe Department. Entry Level Pay: *$25.42 To $26.59.

Lead AI Solutions Engineer

Company: V7

Location: New York, NY

Posted Aug 14, 2025

Coach an SE team through technical reviews, playbook creation, and output validation while delivering your own high-impact projects.

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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