Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

University Grad 2026: Software Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 01, 2025

Graduating with a B.S. (or higher) in Computer Science or a related technical field; this role is ideal for a candidate with an expected graduation date in or…

Business Intelligence Analyst

Company: Paramount+

Location: New York, NY

Posted Aug 01, 2025

The role requires the ability to translate data into clear, actionable insights and recommendations using media mix modeling, cross platform attribution tools,…

Project Manager

Company: Wasserman Media Group LLC

Location: Brooklyn, NY

Posted Aug 01, 2025

4+ years of project management experience at a leading agency, preferably in integrated/social media campaigns and video content production.

Aviation Project Manager

Company: Stantec

Location: New York, NY

Posted Aug 02, 2025

Must have an active U.S. Professional Engineer license. PE license in the State of New York or New Jersey is preferred.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: New York, NY

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Junior Graphic Designer (Freelance)

Company: Rag & Bone

Location: New York, NY

Posted Aug 01, 2025

Ideally 2-4 years experience; Bachelor’s Degree in graphic design or related field. No employee or applicant is discriminated against because of race, color,…

Custodian

Company: Ali Forney Center

Location: New York, NY

Posted Aug 01, 2025

Valid driver's license and clean driving record. The Custodian is responsible for maintaining the cleanliness and sanitation of Ali Forney Center sites,…

Program Manager, T Brand Studio

Company: The New York Times

Location: New York, NY

Posted Aug 01, 2025

BS/BA degree in a related field or equivalent work experience. You can also file a report with the Federal Trade Commission or your state attorney general.

Special Agent: Mathematics/Data Expertise

Company: Federal Bureau of Investigation

Location: New York, NY

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in mathematics or a related field) from a U.S. accredited college or university.

Store Administrative Support Associate (12-20hrs/wk)

Company: IKEA

Location: Brooklyn, NY

Posted Aug 01, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

26ft box truck driver

Company: Melendez trucking llc

Location: Brooklyn, NY

Posted Aug 01, 2025

A valid driver's license with a clean driving record is required. This role requires a strong understanding of route driving and the ability to handle various…

Digital Projects Implementation Analyst

Company: Apple Bank for Savings

Location: Garden City, NY

Posted Aug 01, 2025

Establish and maintain documentation to support application testing and provide reporting on results; develop and execute regression testing for regular quality…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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