Excellent Customer Experience Jobs in New York City, NY

1,674,510 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Assessments & Exercises Vice President - ITGC, Controls Testing, Audit

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Formal training or certification on security concepts and 5+ years of applied experience. Demonstrated experience to simultaneously lead multiple on-going…

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relocation assistance hospital full time

Make every day exceptional as an Oncologist Hematologist.

Company: White Plains Hospital

Location: New York, New York

Posted Jul 27, 2025

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Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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dental insurance loan forgiveness pet insurance

Divisional Director, Gynecologic Oncology – Program Development & Innovation Leadership

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jul 27, 2025

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tuition reimbursement hospital

Physical Therapist Assistant - Home Health

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

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health system full time + 1 tags

Clinical Psychologist at Hackensack University Medical Center

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 27, 2025

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403(b) 457(b) malpractice insurance

Colon and Rectal Surgery

Company: Trinity Health

Location: Albany, New York

Posted Jul 27, 2025

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401(k) dental insurance health insurance

Certified Nurse Assistant

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Jul 27, 2025

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Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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full time be or bc

Director, Cardiology Critical Care Unit– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Jul 27, 2025

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be or bc full time malpractice insurance

OB/GYN Generalist

Company: Axia Women’s Health

Location: Eatontown, New Jersey

Posted Jul 27, 2025

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401(k) dental insurance health insurance

MAT MOUD Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 27, 2025

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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