Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

Refrigeration Mechanic

Company: CD Mechanical

Location: Queens, NY

Posted Jul 26, 2025

Valid driver’s license with a clean driving record is required. Work independently or as part of a team in the field. Deliver high-quality work on every job.

Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Jul 26, 2025

This expertise will manifest in the design and implementation of core sports content data models that enable internal clients to explore, analyze, and monitor…

Data Analyst

Company: Columbia University

Location: Manhattanville, NY

Posted Jul 26, 2025

Support the development and update of user-facing reporting tools and dashboards. Assist with translating data findings into visual summaries or clear written…

Director of Communications and Marketing

Company: WHEDco Careers Page

Location: Bronx, NY

Posted Jul 26, 2025

Proficient in Microsoft Office Suite, graphic design and social media tools. Bachelor’s degree in communications, English, journalism, marketing, public…

Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

Japanese Bilingual-:Project Coordinator 10814 J

Company: Leverages U.S. Inc. (Shigotosagashi.com)

Location: New York, NY

Posted Jul 26, 2025

This position requires strong communication skills, proficiency in project management tools, and the ability to collaborate effectively with cross-functional…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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