Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Jul 08, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

Email Marketing Manager

Company: Scholastic

Location: New York, NY

Posted Jul 08, 2025

Reporting to the Senior Director of Email Marketing/CRM, the Email Marketing Manager will play a key role in driving growth strategies for Book Fairs and…

Security Shift Supervisor - Commercial Building - Columbus Circle

Company: Allied Universal

Location: New York, NY

Posted Jul 08, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Senior Java Developer

Company: CGI Group, Inc.

Location: New York, NY

Posted Jul 08, 2025

Education: Bachelor's degree in computer science or related field. Well versed in designing large systems and modern enterprise architecture and design patterns…

Sr. Analyst, Advertising - CNN Data Analytics, Science & Insights

Company: Warner Bros. Discovery

Location: New York, NY

Posted Jul 08, 2025

Communication of Results – summarize findings to influence senior collaborators at CNN, communicating complex technical data into actionable business insights…

Entry-Level to Experienced Teacher - Manhattan

Company: Success Academy Charter Schools

Location: New York, NY

Posted Jul 08, 2025

A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Manage a classroom of 20+ scholars.

NEW YORK CITY LICENSED ELECTRICIAN WILL LICENSE YOUR COMPANY FOR ANNUAL FEE

Company: SAI

Location: New York, NY

Posted Jul 08, 2025

Also provide proof of adequate financial resources to operate an electrical construction business along with a long term commitment to pay the annual electrical…

Unarmed Security Officer

Company: Metro One Loss Prevention

Location: Forest Hills, NY

Posted Jul 08, 2025

Watch CCTV camera system and notate accurately in a daily activity report. Observe, survey, and provide reporting on activity at your assigned location.

HVAC Technician

Company: New York Structural Biology Center

Location: New York, NY

Posted Jul 08, 2025

High school diploma or GED required; technical training or HVAC certification preferred. Perform regular inspections of mechanical rooms and critical systems to…

Head Carpenter

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Jul 08, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Sous Chef

Company: Carmine's Italian Restaurant - Time Square

Location: New York, NY

Posted Jul 08, 2025

Provide training for all staff; assist in establishing and enforcing food specifications, portion control, recipes and sanitation; and control food and labor…

Staff Platform Engineer / SRE / NYC or SF

Company: Motion Recruitment

Location: New York, NY

Posted Jul 08, 2025

This is a high-impact role focused on building multi-tenant, multi-cloud infrastructure and enabling fast, reliable deployment of AI-powered products.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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