Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

IT Risk Analyst

Company: Metropolitan Commercial Bank

Location: New York, NY

Posted Jun 27, 2025

Execute validation testing of IT internal controls to ensure design and operating effectiveness across infrastructure, applications, databases, and systems.

Hlth Sys Pharmacist-L I (pending)

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jun 27, 2025

Knowledge of 340B discount program. Knowledge of Microsoft Office suite, Outlook, Word and Excel. Comprehensive Health Benefits for employees hired to work 20+…

Project Senior Manager -Japanese bilingual

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jun 27, 2025

Project management of exhibitions, public art, and commercial collaboration, including design progress, coordination, and deployment.

Manager of Accounting

Company: Wartburg

Location: Mount Vernon, NY

Posted Jun 27, 2025

CPA license is helpful but not required. The Manager of Accounting is responsible for the supervision of finance staff, budget variance report analysis, Payroll…

Executive Chef JN -062025-162280

Company: Goodwin Recruiting

Location: New York, NY

Posted Jun 27, 2025

Financial Accountability: Maintain predetermined food and labor cost percentages; monitor BOH spending and efficiency.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Long Island, NY

Posted Jun 28, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Retail Carpenter Associate

Company: IKEA

Location: Brooklyn, NY

Posted Jun 27, 2025

License and/or certification in carpentry preferred (OSHA 10 & OSHA 30 certification). Generous paid time off, holiday and sick time WiselyPay – get earned…

Senior Data Analyst

Company: ACLU

Location: New York, NY

Posted Jun 27, 2025

Fluency building analytics reports and visualizations using a variety of tools in an academic, political campaign, non-profit, or business setting.

Clinical Care Transition Specialist / Registered Nurse - Manhattan

Company: Option Care Health

Location: Manhattan, NY

Posted Jun 27, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

Swatch Part Time Sales Associate - Times Square (NY)

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jun 27, 2025

As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and…

1:1 RN School Nurse All NYC Schools

Company: EverSource

Location: New York, NY

Posted Jun 27, 2025

This is an independent contractor role offering a steady schedule and the opportunity to make a direct impact on a child’s ability to attend school safely.

Artwork and Marketing Project Manager

Company: Joulé

Location: Culver City, CA

Posted Jun 27, 2025

Understanding of a CPG structure and cross functional ways of working. Create swatches for marketing and educational purposes. New Item Set Up where necessary.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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