Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Product Manager, Infrastructure (Shelby)

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Senior Graphic Designer (Digital and Experiential)

Company: Complex

Location: New York, NY

Posted Jun 12, 2025

We’re seeking a utility player with a multi-disciplinary approach and deep expertise across graphics, social design, display media, printed collateral, merch…

GRAPHIC DESIGNER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jun 12, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Associate Manager, Digital Marketing

Company: Fast Retailing

Location: New York, NY

Posted Jun 12, 2025

Work closely with third party vendors and agencies with ongoing marketing communication and weekly calls, providing clear direction to ensure proper campaign…

Per Diem Staff Pharmacist- Bronx, NY- Sunriver Pharmacy

Company: Maxor National Pharmacy Services Company

Location: Bronx, NY

Posted Jun 12, 2025

D., from an approved school of pharmacy and registration by the state board of licensure. Ability to communicate technical information to non-technical…

Senior / Staff Accountant

Company: Kforce

Location: New York, NY

Posted Jun 12, 2025

2+ years of related small CPA firm tax prep and review experience - 1040, 1120,1065 along with QuickBooks and accounting services (no assurance required).

ML + AI Engineer - NYC

Company: Rad Hires

Location: New York, NY

Posted Jun 13, 2025

We are looking for engineers with experience modeling interconnected systems, developing coding abstractions, and designing/debating the trade-offs and…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Product Manager, Watchee

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Carpenter

Company: Career Pathway LLC

Location: New York, NY

Posted Jun 12, 2025

The Carpenter will be responsible for tasks such as carpentry, using power tools, framing, working with hand tools, and finish carpentry.

5th Grade Teacher

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Jun 13, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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