Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Sr. Director, Customer, Digital Strategy and Operations

Company: Macy’s

Location: New York, NY

Posted Oct 19, 2025

Partner with the Customer & Digital team and other stakeholders in driving the most strategic, often cross-functional transformation initiatives for Macy’s…

Heavy Cleaner

Company: Columbia University

Location: New York, NY

Posted Oct 18, 2025

The incumbent will also clean all bathrooms and kitchens; remove spots and shampoo carpets; sweep and wash with hose exterior sidewalk, steps and courtyard;…

Staff Nurse

Company: NewYork-Presbyterian

Location: Manhattan, NY

Posted Oct 19, 2025

Current New York State RN license. Electronic Fetal Monitoring certification from National Certification Corporation (NCC). Bachelor’s Degree in Nursing.

Digital Graphic Designer

Company: Stoney Clover Lane

Location: New York, NY

Posted Oct 17, 2025

Strong portfolio demonstrating an ability to develop ideas with exceptional design quality for a broad range of digital/social channels.

Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

Museum Store Seasonal Sales Associates

Company: The Museum of Modern Art

Location: New York, NY

Posted Oct 20, 2025

Interest in design, books, art, and architecture is desirable. Opens and closes cash registers and is held accountable for any discrepancies noted by manager.

Software QA Engineer

Company: Apple

Location: Culver City, CA

Posted Oct 18, 2025

Daily responsibilities include performing functional and regression tests-both manually and using tools-maintaining a set of test devices, test case design and…

Cybersecurity Compliance Analyst

Company: New York eHealth Collaborative

Location: New York, NY

Posted Oct 18, 2025

Advanced degree in relevant field of study such as Information Security, Business Administration, IT, or related field preferred;

Welder

Company: Peninsula Recycling Corp.

Location: Inwood, NY

Posted Oct 19, 2025

Operate hand tools, power tools, and welding equipment safely and efficiently. The Welder will be responsible for performing high-quality welding tasks on heavy…

C/C++ Systems Engineer-Distributed Systems Startup Disruptor!

Company: Corvus Technology Resources

Location: New York, NY

Posted Oct 19, 2025

Strong communication and design skills—able to lead technical discussions and write clear specs. You bring curiosity and depth—whether from academia, startups,…

Data Scientist, P3

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Advanced university degree (Master’s degree or equivalent) in data science, computer science, information management, statistics, public administration, public…

Data Scientist

Company: Apple

Location: Culver City, CA

Posted Oct 19, 2025

Statistical analysis includes rigorously investigating viewership behavior and its correlation to subscription actions, identification of the key touchpoints in…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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