Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Plumbing Engineer Entry Level

Company: Chosen MEP, Corp.

Location: Long Island City, NY

Posted Apr 03, 2025

This is an entry position but the individual must have at least one to two years of experience in MEP design industry preferably NYC.

Maintenance Mechanic Specialist-Carpenter

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 03, 2025

Position requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are…

Developer

Company: Pennrose

Location: Brooklyn, NY

Posted Apr 04, 2025

Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.).

Driver/ Armed Guard

Company: Rapid Armored Corp

Location: Brooklyn, NY

Posted Apr 03, 2025

Must have valid New York State driver license, no points or accidents. Sign on Bonus (Combined total $1500), paid after 60 & 180 days of employment.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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