Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Retail Housekeeping Associate, Herald Square - Part Time

Company: Macy’s

Location: New York, NY

Posted Oct 06, 2025

Project a courteous and professional demeanor to all internal and external customers. Cleaning and maintaining fitting rooms. 1-2 years direct experience.

Sales Associate- NYC

Company: ATLANTIS MANAGEMENT GROUP LLC

Location: Brooklyn, NY

Posted Oct 06, 2025

Our valued team of Sales Associates are responsible for providing excellent customer service by greeting and communicating with customers, working the register,…

Sr. Consumer Loan Specialist - Sales Customer Service

Company: Republic Finance

Location: Missouri City, TX

Posted Oct 07, 2025

Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. If so, please read on!

Housekeeper

Company: Neatlist.co

Location: New York, NY

Posted Oct 07, 2025

The ideal candidate will have a strong background in cleaning and hospitality, ensuring that our facilities maintain the highest standards of cleanliness and…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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