Excellent Customer Experience Jobs in New York City, NY

Positions 1,675,284 Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

View Details Apply on SimplyHired

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

View Details Apply on SimplyHired
relocation assistance sign-on bonus full-time

Physician Assistant - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Nurse Practitioner - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

View Details Apply on SimplyHired
full-time

Physician Assistant - Cardiac Electrophysiology

Company: Summit Health Medical Group

Location: Berkeley Heights, New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time

APN - Dermatology

Company: Summit Health Medical Group

Location: Westchester County, NY

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time be or bc

Internal Medicine Physician

Company: Summit Health Medical Group

Location: Garden City and Manhattan, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

View Details Apply on SimplyHired
full-time

Nurse Practitioner - Rheumatology

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time be or bc

Hematologist/Oncologist

Company: Summit Health Medical Group

Location: Clifton, New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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