Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Head of Marketing

Company: NDK Cyber

Location: Brooklyn, NY

Posted Oct 02, 2025

Strong storyteller across technical and executive audiences. Scrappy, hands-on builder comfortable in zero-to-one environments.

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Industrial Electrician - Lawrenceville, PA

Company: Summit Service Solutions

Location: New York State

Posted Oct 02, 2025

To qualify, we require you to have a minimum of 4 years of industrial electrical experience, a valid driver’s license, and reliable transportation.

Junior Designer

Company: Goodwin Procter LLP

Location: New York, NY

Posted Oct 02, 2025

Solid foundation in core design principles (ex: typography, color, layout, hierarchy); knowledge of print production and digital design best practices.

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Lead HVAC Installer - Up to $25/hr + Up to $3,000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: League City, TX

Posted Oct 02, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Oct 02, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

Senior Software Engineer, Full Stack (AWS)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Oct 02, 2025

Lead serverless-focused infrastructure design and development. Our client, an innovative and fast-growing SaaS company in the digital asset management industry,…

Anaplan Model Builder/Developer

Company: Technosphere, Inc.

Location: New York, NY

Posted Oct 02, 2025

Anaplan certification is a plus. Must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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