Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

2025 Summer Legal Internship

Company: Delta Dental Ins.

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

AI Product Manager for New Product

Company: MacPaw

Location: Remote

Posted Jan 24, 2025

MacPaw, a software company with headquarters in Boston, Kyiv, and Limassol, is seeking a Product Manager to develop and launch a new AI-powered product. The role involves creating and executing product strategies, overseeing product development, and managing stakeholder relationships. MacPaw offers a hybrid work model, medical insurance, flexible working hours, and opportunities for professional growth. The company is committed to Ukraine, veterans, and various social initiatives.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Lyon, France / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Senior Financial Analyst

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Financial Analyst for the COO Finance - Spend Portfolio Management (SPM) team. The role involves partnering with stakeholders, delivering actionable insights, and optimizing business growth. Key responsibilities include centralized reporting, forecast consolidation, managing quarter-end activities, and ad hoc requests. The successful candidate will report to the Senior Finance Manager of WWM Spend and will be a key player in spend management, financial analysis, and consolidated reporting. This is a hybrid role with a preference for candidates in the Pacific Time Zone. The ideal candidate should have a Bachelor's degree in finance or accounting, at least 6+ years of relevant experience, and strong analytical skills. They should also possess excellent communication skills, be a self-starter, and have a strategic mindset.

Strategy and Execution Lead - Neuropsych

Company: Biogen

Location: Remote

Posted Jan 24, 2025

The Strategy and Execution Lead (MLR Lead) for the Neuropsych Franchise is responsible for managing a high-quality and efficient content approval process, driving operations for respective brands/therapeutic areas, and partnering closely with Marketing and other business stakeholders. This role involves managing the front-line MLR review teams, ensuring effective collaboration, and continuous improvement in the MLR process. The S&E Lead will also prepare reports for Biogen executive leadership, collaborate on the risk framework structure, and manage contracted MLR Coordinators. Required skills include pharmaceutical/biotech experience, understanding of high-quality promotional content, strategic market trends, strong interpersonal skills, and experience with Veeva Vault PromoMats platform.

Financial Analytics Manager, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

This job overview details a position responsible for financial support and business partnership within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include managing OTD financial reporting processes, driving financial strategy, and providing insights to management. The role involves leading annual budget processes, collaborating with various teams, and improving forecast processes. Proficiency in MS Excel and knowledge of Oracle PBCS, HFM, Smartview, MS PowerBI are beneficial. The job requires strong analytical skills, excellent communication, and leadership abilities. A Bachelor's degree or higher is typically preferred, with 8+ years of relevant experience. The posted salary range is $95,990-$149,985, with potential for bonus and various benefits.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Canada / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a highly motivated sales professional for a Strategic Development Manager role in Canada. The ideal candidate will have 3-5 years of proven success selling HRMS/Payroll solutions and be familiar with the local business climate. UKG offers a comprehensive package including tenured management, a seasoned Application Consultant team, expert technical sales support, and award-winning HRMS/Payroll solutions. The company culture is supportive, valuing every voice, and offering generous commission percentages and luxurious club locations. The primary responsibilities include exceeding sales quotas, developing a working knowledge of solutions, and presenting HCM products to final decision-makers.

Lead Field Service Engineer - Automation

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages