Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Product Designer, Design Systems

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio, a global company committed to opposing racism and promoting diversity, equity, and inclusion, is seeking a Product Designer for its Design Systems team. The role involves creating an inclusive UX platform, Paste, to help designers and engineers build sophisticated user experiences. The ideal candidate will have a strong portfolio, proficiency in Figma, and a solid understanding of visual design principles. They should also be able to collaborate effectively with cross-functional teams and advocate for best practices in design and research methodologies.

Senior Applied Scientist - Computer Vision

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a talented Machine Learning/Computer Vision scientist. The role involves building and improving ML/CV models, working with petabyte-scale data, and collaborating with cross-functional teams. The ideal candidate should have a technical degree, 3+ years of experience in a similar role, and proficiency in common ML tools. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Bilingual Inbound/Outbound Enrollment Advisor

Company: Anthology

Location: Greenville, SC / Remote

Posted Jan 24, 2025

Key Account Manager - Germany

Company: CSL

Location: Remote

Posted Jan 24, 2025

Sales Representative - Cincinnati - Injury Prevention

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker is seeking a Sage Sales Representative who is a hard-working, confident, and competitive salesperson with a track record of success. The role involves driving the sale of innovative products designed to improve healthcare efficiency and profitability. The ideal candidate should possess excellent time management, project management, and customer service skills. They must have a Bachelor's Degree or equivalent experience, a valid driver's license, and the ability to handle physical tasks such as moving and setting up products. The role requires strong interpersonal communication skills, the ability to manage time and tasks, and unwavering ethics and integrity. Stryker offers a competitive benefits package including health, financial, and time-off benefits.

Team Leader

Company: MetLife

Location: Remote

Posted Jan 24, 2025

The job involves conducting regular one-on-one coaching sessions to provide feedback and guidance, monitoring and evaluating calls to identify areas for improvement, developing and implementing metrics to assess the impact of voice coaching on call quality and customer satisfaction, creating customized coaching plans, designing and delivering training programs, working closely with operations team, and partnering with quality assurance and operations to align coaching efforts with organizational goals. The role requires experience in voice coaching and training, analytical skills, proficiency in Excel, Word, and PowerPoint, strong people management skills, and understanding of the insurance industry and BPO operations. MetLife, a leading financial services company, is recognized as one of the world's most admired companies and best workplaces.

Customer Success Manager

Company: Autodesk

Location: Singapore / Remote

Posted Jan 24, 2025

Contract Administrator

Company: Applied Systems

Location: Remote

Posted Jan 24, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Contract Administrator. The role involves contract-related duties, proposal generation, order processing, and maintaining client relationships. The ideal candidate should have 13 years of contract administration experience, strong business acumen, and excellent interpersonal skills. Benefits include health insurance, retirement savings plans, and work-life balance. Applied Systems values diversity and inclusion, and is committed to career growth and success.

Senior Software Engineer, Distributed Systems

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Distributed Systems Engineer. They aim to build a better Internet by protecting and accelerating applications online. The role involves working on high-growth products, scaling their network, improving performance, and ensuring system reliability. The company values diversity, inclusiveness, and continuous learning. They offer competitive compensation, equity participation, and comprehensive benefits. Cloudflare is also committed to social causes, such as protecting the free and open Internet through projects like Galileo and Athenian, and providing a secure public DNS resolver, 1.1.1.1.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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