Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Régional des Ventes – Entreprise, Québec - Regional Sales Manager, Enterprise, Quebec (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Sales Manager - Enterprise for the Quebec province. The role involves driving new business opportunities within enterprise clients, growing existing relationships, and positioning CrowdStrike as the preferred supplier. The ideal candidate should have at least 5 years of field sales experience in SaaS, Technology, or Security sectors, with a proven track record in closing solutions and services opportunities. They must possess strong problem-solving skills, a deep understanding of cybersecurity technologies, and excellent communication skills. The role is remote-friendly with up to 50% travel. CrowdStrike offers a competitive compensation package, comprehensive wellness programs, and a culture of belonging and diversity.

Senior Staff Security Engineer

Company: Cobalt

Location: Remote

Posted Jan 24, 2025

Cobalt, a remote U.S. company founded in 2013, is seeking an experienced Staff Security Engineer. The ideal candidate should have 3-5 years of experience in managing SIEM and Security Monitoring tools, hands-on knowledge of Google SecOps SIEM/SOAR Tool or equivalent, and cloud security knowledge, preferably GCP and Kubernetes. The role involves leading SOC initiatives, managing incident response, threat hunting, and driving continuous improvements for SOC and SOAR processes. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Senior Account Executive, Enterprise (Mandarin Speaking)

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian offers flexible work options, including remote work, and has a distributed-first approach. They work with major global clients and aim to unleash team potential through software solutions. The company values 'play as a team', fostering a supportive and collaborative environment. They seek a sales professional with 8+ years of enterprise software sales experience, fluency in English and Mandarin, and a proven track record in managing key customer relationships. The role involves developing and executing strategic sales plans, building relationships with C-level executives, and collaborating with internal teams to ensure customer satisfaction.

Senior Software Engineer – Action Platform

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is seeking a Senior Software Engineer to enhance their Action Platform, which powers integrations for various products. The role involves collaborating with two key teams: the API Team and the Runtime Team. The ideal candidate should have experience in leading impactful initiatives in a platform or infrastructure-focused environment, with a strong reliability-oriented mindset and proficiency in backend programming. Datadog values a diverse workforce and offers benefits such as new hire stock equity, continuous professional development, and an inclusive company culture.

Practice Group Leader Security and Resiliency

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Product Success Engineer

Company: Cobalt

Location: Remote

Posted Jan 24, 2025

Technical Support Engineer

Company: Atlassian

Location: Canada / Remote

Posted Jan 24, 2025

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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