Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Analyst Relations Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks an experienced Analyst Relations Manager. The role involves developing relationships with key industry analysts, driving thought leadership, and managing AR strategy. The ideal candidate will have 8+ years of AR experience, strong communication skills, and the ability to execute projects independently. Bonus points for cybersecurity experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Director, Kyndryl Consult Partner Mainframe (m/f/x)

Company: Kyndryl

Location: Stuttgart, Germany / Remote

Posted Jan 24, 2025

VP, Client Partner

Company: Measured

Location: Remote

Posted Jan 24, 2025

Measured is a leading company in incrementality-based measurement and optimization for consumer brands, offering an all-in-one platform for managing test plans and optimizing media investments. The company, led by Trevor Testwuide, empowers brands with comprehensive incrementality intelligence through adaptive methodology, end-to-end automation, and industry-leading expertise. Measured values curiosity, integrity, customer obsession, and employee belonging, promoting diversity and inclusivity. The Customer Success organization is seeking a VP Client Partner to drive client product adoption, provide consultative services, and ensure clients achieve their marketing business goals. The role involves leading client capability assessments, collaborating on product adoption roadmaps, conducting trainings, and consulting on specific use cases. The ideal candidate should have 5+ years of experience in marketing attribution, agency marketing, or marketing analytics, with strong analytical, organizational, and communication skills.

Customer Success Manager

Company: Agiloft

Location: Remote

Posted Jan 24, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. Their no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. The company emphasizes a strong employee experience, supporting diverse work environments and work-life balance. The Customer Success Manager (CSM) role in the MidMarket region involves building customer relationships, driving product engagement and growth, and acting as a trusted advisor to customers. The ideal candidate should have extensive experience in customer success or account management in SaaS companies, with a proven track record in relationship building and churn mitigation.

Engineer III - Cloud (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a talented individual to join their Falcon Cloud Security (FCS) team. The role involves designing and delivering scalable back-end services for their industry-leading CSPM platform, collaborating with teammates, and developing public-facing command-line shell utilities. The ideal candidate should have experience in object-oriented programming, preferably in Golang, and familiarity with cloud providers like AWS, Azure, and GCP. Knowledge of Docker, Kubernetes, Kafka, Redis, and SQL databases is required. Bonus points for experience with Oracle Cloud Infrastructure, application observability tools, Elasticsearch, Cassandra, and Terraform. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

On Site Service Technician

Company: Cummins

Location: Remote

Posted Jan 24, 2025

Cummins Inc. is seeking a skilled Onsite Service Technician for a role in Gallivare, Sweden. The successful candidate will maintain, diagnose, and repair Cummins diesel engines in Komatsu mining products at the Aitik mine site. Key responsibilities include engaging with customers, performing preventative maintenance, escalating complex issues, and ensuring adherence to safety and environmental policies. The ideal candidate should have mechanical and electrical system knowledge, problem-solving skills, strong communication abilities in Swedish and English, and a valid driver's license. High Voltage/Low Voltage experience and current electrical certification are preferred but not required.

Medical Scientific Liaison - Ontario and Atlantic

Company: CSL

Location: Remote

Posted Jan 24, 2025

CSL Behring, a global leader in developing and delivering high-quality medicines for rare and serious diseases, seeks a Field-Based Medical Expert (MSL) to support their products and therapeutic areas. The MSL will advance scientific relationships, educate stakeholders on product science and safe use, and gather new information relevant to CSL Behring's products. Responsibilities include acquiring medical-scientific knowledge, interpreting and disseminating balanced data, identifying KOLs and HCPs, delivering educational programs, and attending scientific meetings. Qualifications include a relevant degree, industry experience, and language skills. The role aims to optimize patient outcomes and improve lives worldwide.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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