Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Software Engineer, Infrastructure

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is recruiting for an experienced Software Engineer to join the Software Engineering (Infrastructure) team. The role involves designing and coding large-scale distributed components that support Facebook's massive user base. The ideal candidate should have a strong background in building infrastructure applications, experience with languages like C/C++, Java, PHP, and Hack, and a proven track record in improving system efficiency, scalability, and stability. Meta offers competitive compensation and benefits, and the role provides an opportunity to shape the future of social technology.

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot's Digital Experience Team is seeking an ambitious Associate UX Designer to join their creative community. This role offers an excellent opportunity for early-career professionals to learn and apply fundamental UX principles, contributing to specific project experiences. The ideal candidate will have 2-3 years of design and user experience, proficiency in UX design tools, and a strong understanding of human-centered design principles. The Associate UX Designer will assist in user research, wireframing, prototyping, and collaboration with UI designers to ensure cohesive user experiences. This is a chance to grow skills while contributing to meaningful projects impacting millions of users worldwide.

Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Senior Financial Analyst

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Regional VP – North Americas Service Providers Sales Engineering

Company: RingCentral

Location: Remote

Posted Jan 23, 2025

RingCentral is seeking a Regional VP for North America SPs Sales Engineering. The role involves leading the US & Canada Sales Engineering organization, growing existing Service Provider partnerships, and acquiring new ones. The ideal candidate should have extensive experience in a SaaS environment, strong technical skills, and the ability to mentor and develop team members. They will interact with all levels of Service Provider accounts, driving the entire RingCentral portfolio. Responsibilities include hiring and leading a world-class team, partnering with internal teams to introduce innovative solutions, and representing RingCentral at industry events.

Vendor Management Analyst

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

This role involves managing relationships and monitoring performance of IT vendors, negotiating contracts, and ensuring service level agreements. The position requires a strong technical background and involves day-to-day vendor performance activities. It's a teleworker role, allowing employees to work from any location in Mexico, preferably Mexico City. The company, Zillow, is renowned for its innovative culture, commitment to Equity and Belonging, and flexible work experiences. Zillow has been recognized as one of the Best Places to Work in 2022.

Product Success Architect

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 23, 2025

Compliance Manager

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Product Designer

Company: Bread

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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