Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a highly experienced Senior Manager, Internal Audit. The role involves managing and overseeing financial, operational, and compliance audits, leading the execution of the internal audit plan, and collaborating with key business partners. The ideal candidate should have extensive internal audit experience, excellent communication skills, and a professional certification like CPA or CIA. CDW values innovation, continuous growth, and fosters an environment that embraces collaboration, integrity, inclusivity, and individuality.

Outside Sales Representative

Company:

Location: San Diego, CA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in San Diego, California. The role offers a salary between $75,000 and $95,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide effective business solutions. Uline offers comprehensive benefits including complete insurance coverage, 401(k) with employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 23, 2025

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Territory Account Manager

Company:

Location: New Orleans, LA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As an Account Manager, one can expect to manage accounts across various industries, design their work schedule with work-life balance, and have opportunities for career growth and transition to new markets.

Sr. Technical Account Manager - East

Company: Axonius

Location: Remote

Posted Jan 23, 2025

Axonius is seeking a Senior Technical Account Manager with at least 4 years of industry experience in a customer-facing role within software and/or technology. The role involves training customers on product usage, demonstrating new features, building and maintaining customer relationships, and working with customers and the product team on feature requests. The ideal candidate should have a strong understanding of Internet protocols, data formats, networking, and endpoint security technologies. They should also possess excellent verbal and written communication skills, be self-driven, and have a customer-focused approach. Axonius offers a competitive salary, stock options, attractive benefits, and an annual bonus. The company is committed to fair and equitable compensation packages and supports a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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